BetBoom Casino - Die Auszahlung des Spielers verzögert sich aufgrund technischer Probleme.

Hello friends, I want to warn you that Betbom is a scam. They don't pay out, and their customer service is terrible. They always use the same excuses, claiming technical problems, and no one helps you. I meet all the requirements, and their deposit system is always active, but when you want to withdraw, they tell you they're experiencing technical issues.

Hola amigos quiero advertirles que betbom es una estafa no pagan y su atención al cliente es una porquería siempre sus mismas excusas que presentan problemas técnicos nadie te ayuda yo cumplo todos los requisitos siempre tienen activo su sistema de depósitos pero al querer cobrar algo te dicen q presentan problemas técnicos

Dear Ricardohugo66,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if you made any successful withdrawals from this casino before?

Have you passed the full KYC verification?

Are there currently any pending withdrawal requests in your account? If so, when exactly did you submit them?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Ricardohugo66,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.