vor 7 MonatenOriginalÜbersetzung
Verification went realy Quick, but be aware. When u use bonus on deposit, u have to manualy activate bonus and The fs recived. În case that u do t activate them, and managed to win something, if u withdraw money, your bonus and The fs are Take away. Incredibile, i never saw a casino that takes away éven the fs given acording to The amount you deposited. The withdraw Last ages, and The support team are verry untrained, they canot see/do nothing.. So în my pinion, suport team (chat) are usuless. The casino has good games, but improve your bonus termés, and allow the Fs to players.
- Games
- ID
- Bonus
- Free spins
- Withdraw
- Chat support
1
Snatch Casino
vor 6 Monaten
Dear randya,
Thank you for taking the time to share your feedback with us. We're glad to hear that the verification process was quick for you.
We apologize for any confusion regarding the activation of bonuses and free spins. We strive to be transparent about our bonus terms and conditions to ensure a fair gaming experience for all players.
Regarding the withdrawal process, we understand that timely withdrawals are important to our players. We are constantly working to improve our withdrawal times and appreciate your patience in this regard.
We're sorry to hear that you had a less than satisfactory experience with our support team.
Thank you for your feedback on our games. We're pleased to hear that you enjoy them, and we will continue to strive for excellence in all aspects of our casino.
Best regards,
Snatch Casino
Thank you for taking the time to share your feedback with us. We're glad to hear that the verification process was quick for you.
We apologize for any confusion regarding the activation of bonuses and free spins. We strive to be transparent about our bonus terms and conditions to ensure a fair gaming experience for all players.
Regarding the withdrawal process, we understand that timely withdrawals are important to our players. We are constantly working to improve our withdrawal times and appreciate your patience in this regard.
We're sorry to hear that you had a less than satisfactory experience with our support team.
Thank you for your feedback on our games. We're pleased to hear that you enjoy them, and we will continue to strive for excellence in all aspects of our casino.
Best regards,
Snatch Casino
