vor 2 JahrenOriginalÜbersetzung
Ganz schlimmes Casino Finger weg ! Ich habe 50€ einbezahlt und habe 15€ Bonus erhalten , ich musste umsetzen 2275€(50+15x35) ich habe diese Bonus umgesetzt und wollte 700€ auszahlen! Dann habe ich email erhalten Casino hat mir 625€ abgezogen und ich habe nur recht auf 75€ das heißt ich bekomme nur 15€Bonus x 5 =75€ meine 50€ ist nicht mitgerechnet ob wohl bei umsetzen war mitgerechnet! Das heißt ich habe meine 50€ riskiert das ich nach ganze umsetzen 25€ bekommen kann ! Diese Casino ist nur eine abzocke und jede wo Bonus bekommt arbeitet für Casino , wenn sie 1 Millionen gewinnen bekommen sie nur 5 x ihre Bonus Rest behaltet Casino für sich ! Diese betrüg wir gerechtfertigt von Casino als Bonus Bedingungen und diese Bedingungen sind nur eine abzocke und Betrug nichts anderes ! Ich würde jede Spieler abraten von diese Casino
2
iWild Casino
vor 2 Jahren
Hello! Thanks for your feedback!
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
