Wisho Casino - Der Spieler hat Schwierigkeiten, seine Gewinne abzuheben.

Hi

Have funds that can be paid out but have no idea how I get them out?

Has used Mastercard Debit for deposits but can not withdraw to the card.

Help!

Hej

Har midler som kan udbetales men aner ikke hvordan jeg får dem ud?

Har brugt Mastercard Debit til indbetalinger men kan ikke udtrække til kortet.

Hjælp!

Dear stuhr82,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.

Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers, and bank restrictions, all have a major influence. If a payment method was available for deposits, it doesn’t mean necessarily, that it will be offered for withdrawals too, also it can be discontinued at any time. Unfortunately, casinos are sometimes powerless and limited in offering payment methods to their customers.

Could you please advise if you have been informed about any alternative method to withdraw your winnings? Was your account verified successfully in the past?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Hi

We created a Skrill account that we could pay out funds for ❤️🙏🏻

Thanks for the help - great concept you have!

Hej

Vi fik oprettet en Skrill-konto som vi kunne udbetale midler til ❤️🙏🏻

Tak for hjælpen - fantastisk koncept i har!

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, stuhr82, for your confirmation, and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru