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Petronela Kontos

Complaints Team Lead

Petronela is leading our Complaints Resolution Team and helping out with more complicated cases. Previously, she was spending most of her time with player complaints and her speciality was to be the first responder. Even though she is now taking care of the whole complaints team, she still might find herself replying to cases from the first line. She has over 12 years of casino industry experience, which she masterfully uses in her day-to-day activities.

Petronela believes in the inevitable victory of good over evil and has a personal motto “For every minute you are angry, you lose sixty seconds of happiness.” The two qualities make her one of the best people out there that players can trust with their online casino-related complaints

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Beschwerde wurde beantwortet von Petronela Kontos

Deutsch
Dear CristinaLima,Thank you very much for submitting your complaint. I’m sorr... Vor 5 Minuten
Dear Anakharis,Thank you very much for submitting your complaint. I’m sorry t... Vor 13 Minuten
Dear Luigi,Thank you very much for submitting your complaint. I’m sorry to he... Vor 17 Minuten
Dear Luigi,Thank you very much for submitting your complaint. I’m sorry to he... Vor 22 Minuten
Dear Turbolader,We are extending the timer by 7 days. Please, be aware that i... Vor 38 Minuten
Dear Sohail764245,We are extending the timer by 7 days. Please, do not hesita... Vor 38 Minuten
Dear Moosmannmaja,We are extending the timer by 7 days. Please, be aware that... Vor 39 Minuten
Dear Mandy,We are extending the timer by 7 days. Please, be aware that in cas... Vor 40 Minuten
Dear manato,We are extending the timer by 7 days. Please, be aware that in ca... Vor 41 Minuten
Dear Paul,We are extending the timer by 7 days. Please, be aware that in case... Vor 42 Minuten
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