Wildz Casino - Spieler beschwert sich, dass er nichts gewonnen hat.

rip off completely. no idea why you think this casino is good. I have been playing there for over a year and am just being kidnapped or pulled away. today i did over 300 spins on book and dead and not a single win. not even one.....

sorry, and that should be fine? has never happened to me on any side.

mfg french

totale abzocke. keine ahnung warum ihr dieses casino für gut befindet. spiele seit über einem jahr dort und werde nur verarscht bzw abgezogt. heute habe ich über 300 spins auf book und dead gemacht und keinen einzigen gewinn. keinen einzigen.....

sorry, und das soll in ordnung sein? ist mir noch auf keiner seite passiert.

mfg franz

Dear Franz,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Dear Franz,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.