Wild Pharao Casino - Der Rückzug des Spielers verzögert sich.

Hi

I used a 100% convert.

I then verified that everything had worked out great until then.

My payout was also accepted with the status proceed.

But now I've been waiting 4 weeks for the money.

Livechat them as email payments@wildpharao.com

Don't answer...

What can I do?

Hallo

Ich habe einen 100% benutzt den umsetz.

Habe mich dann verifiziert qas bis dahin alles super geklappt hat.

Meine Auszahlung wurde auch angenommen mit dem Status proceed.

Aber jetzt warte ich schon 4 Wochen auf das Geld.

Der livechat sie wie die Email payments@wildpharao.com

Antworten nicht....

Was kann ich tun?

Hello sayosc11,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hi

My account has been verified for more than 5 weeks.

And after winning, I wanted to pay out a bonus that was turned over so that everything was ok as described by the support.

The payment was then considered processed.

From then on, no one reported back.

I wrote an email 3 weeks ago.

And yesterday with the support.

Always no feedback.

Hallo

Mein Konto ist schon seit mehr als 5 Wochen verifiziert.

Und ich habe dem Gewinn nach eine fertig umdrehten bonus auszahlen wollen qas wie von dem Support beschrieben alles ok war.

Die Auszahlung galt dann als bearbeitet.

Ab dort hat sich keiner mehr gemeldet.

Ich hatte vor 3 Wochen eine Email geschrieben.

Und gestern mit dem Support.

Immer keine Rückmeldung.

Dear sayosc11,

Unfortunately, we have come to a point, where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 15+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice of Wild Pharao Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Wild Pharao Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.