Slots of Vegas Casino - Nach erfolgreicher Auszahlung fehlen die Gewinne des Spielers.

The casino did not transfer my money after it gave me free spins. I played according to the terms and won an additional $2400. Initially, they required verification which I passed on the fifth attempt. However, when I withdrew the money, they marked it as payment, but the money disappeared from the casino account and did not reach my wallet!!!

Казино не перевело мне деньги после того как дало мне бесплатные фри спины я их отыграл по условиям и выиграл ещё 2400 $сначала требовало верификации я её прошол с пятого раза и когда вывел деньги они поставили на выплату деньги пропали со щета казино и не дошли мне на кошелёк!!!

Hello filia8800,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slots of Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? What kind of bonus did you use to accumulate your balance? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Dear filia8800,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.