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And more than a week that it is not processed and in addition they blocked my chat

E più di una settimana che non viene elaborato e in più mi hanno bloccato la chat.LI TROVO dei Truffatori

Dear Daddy2405,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Did you request a withdrawal, but it has been pending for a week?

I will be waiting for your reply patiently.

Best regards,

Kristina

Dear Daddy2405,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.