Ich habe an 4 Turnieren teilgenommen, die im November 2023 begannen und am 12.03.2023 endeten, bei denen ich in allen vier Turnieren Preise gewonnen habe . Die Fotos finden Sie im Anhang.
Das Gesamtpreisgeld, das ich hätte erhalten sollen, beträgt R$1050,00 .
Die Zahlungszusage erfolgte 14 Tage später , gemäß den Allgemeinen Geschäftsbedingungen der Turniere, also am 17.12.2023 .
Ohne vorherige Ankündigung hat Leon am 17.12.2023 die Turnierbeschreibungen bearbeitet , die Informationen zu meinem Gewinn entfernt und das Zahlungsdatum auf den 31.12.2023 geändert. Sie taten dies in Verbindung mit einer Gewinnerliste, die nie veröffentlicht wurde.
Was wirklich beunruhigend ist, ist, dass sie nach dem Ende des Turniers und da die Zahlung erst 14 Tage später bearbeitet werden sollte (was bereits eine lange Zeitspanne ist, die ich aber akzeptiert habe, weil es in den Bedingungen erwähnt wurde) das aufgenommene Bild bearbeitet haben in meinem Konto mit meiner Position und habe das Zahlungsdatum auf den 31.12.2023 geändert .
Besorgt über diese Verwirrung habe ich Screenshots meiner Rangliste gemacht und zusammen mit der Bestätigung des Support-Teams gespeichert.
In Summe,
Ich habe am 20.12.2023 500 $ und am 21.12.2023 250 $ erhalten.
Allerdings gab es weder eine Benachrichtigung noch eine E-Mail, die mir mitteilte, von welchem Turnier die Gewinne stammten. Mir fehlten immer noch 300 $ und das Geld erschien einfach an einem Tag und am nächsten auf meinem Konto, ohne weitere Details.
Als ich den Support kontaktierte, teilte man mir mit, dass ich bei einem der Turniere nicht auf der Siegerliste stand und mein Preis geringer ausfiel.
Ich frage mich, wie können sie das feststellen? Sie veröffentlichen keine Liste der Gewinner, die Allgemeinen Geschäftsbedingungen besagen, dass die Rangliste in Echtzeit aktualisiert wird, und sie selbst haben meine Platzierungen bestätigt, aber als es um die Auszahlung ging, haben sie das Datum geändert und lediglich angegeben, dass meine Position anders sei , 17 Tage später. Was? Bin ich verrückt oder werde ich offensichtlich betrogen?
Im Anhang finden Sie Fotos der Allgemeinen Geschäftsbedingungen vor und nach der Bearbeitung (von Leon).
Sowie meine Positionen vor und nach der Bearbeitung (von Leon)
Und auch das Support-Team, das meine Positionen vorher bestätigte und mir hinterher ohne jede Erklärung etwas anderes erzählte.
I participated in 4 tournaments that started in November 2023 and ended on 03/12/2023, in which I won prizes in all four. You'll find the photos attached.
The total prize money I should have received is R$1050.00.
The payment promise was 14 days later, according to the Terms and Conditions of the Tournaments, which would have been on 17/12/2023.
Without prior notice, on the date 17/12/2023, Leon edited the tournament descriptions, removing the information about my win, and changed the payment date to 31/12/2023. They did this in conjunction with a list of winners that was never even publicized.
What's really unsettling is that, after the tournament ended, and with the payment supposed to be processed 14 days later (which is already a lengthy timeframe, but I accepted it because it was mentioned in the terms), they edited the image that was recorded in my account with my position and altered the payment date to 31/12/2023.
Concerned about this confusion, I took and saved screenshots of my rankings along with the support team's confirmation.
In summary,
I received $500 on 20/12/2023 and $250 on 21/12/2023.
However, there was no notification or email telling me which tournament the winnings were from. I was still missing $300 and the money just showed up in my account on one day, then the next, without any details.
When I contacted support, they told me that I wasn't in the winning placement for one of the tournaments and my prize was smaller.
I wonder, how can they determine this? They don't publish a list of winners, the terms and conditions state that the ranking is updated in real time, and they themselves, confirmed my placements, but when it came to paying they changed the date and simply stated that my position was different, 17 days later. What? Am I crazy or am I blatantly being ripped off?
Attached are the photos of the terms and conditions before and after they were edited (by Leon)
As well as my positions before and after they were edited (by Leon)
And also the support team confirming my positions before and then telling me something different afterward without any explanation.
Participei de 4 Torneios que se iniciaram em Novembro/2023 e encerraram em 03/12/2023 , onde tive premiação nos 4. Segue fotos em anexo.
Total de premiação que eu deveria receber R$1050,00.
Promessa de pagamento era 14 dias depois, conforme os Termos e Condições dos Torneios, o qual seria na data 17/12/2023.
Na data 17/12/2023 sem aviso prévio a Leon edita a descrição dos Torneios retirando a colocação em que eu consegui, e coloca alteração para data de pagamento até 31/12/2023 e junto com a lista dos vencedores que nem divulgada foi.
Vejam bem, após finalizar o torneio, o pagamento seria 14 dias depois, que já é longo, mas aceitei pois estava descrito, e na data de pagamento eles editam a imagem que estava registrado em minha conta com minha colocação além de alterar a data para pagamento para até dia 31/12/2023 .
Preocupado com tamanha confusão, printei antes de tudo as minhas colocações junto au suporte com eles confirmando o mesmo.
Resumo.
Recebi no dia 20/12/23 $500, e no dia 21/12/2023 $250.
Sem uma notificação ou email me informando de qual torneio seria . Pois faltava $300 e o dinheiro chegou um dia, depois no outro, foi aparecendo sem detalhes.
Ao ir no suporte, me informam que em um torneio eu não estava na colocação da qual eu fiquei e meu prêmio era menor.
Me pergunto, como eles chegam a essa afirmação? Não divulgam a lista de vencedores, nos termos e condições está que o ranking é atualizado em tempo real, e eles mesmos , em confirmam minhas colocações mas ao pagar mudam a data e apenas dizem que minha colocação foi outra, 17 dias depois . Oi? Eu estou louco ou estou sendo lesado descaradamente?
Segue as fotos dos termos e condições antes , e depois de editado.(pela Leon)
Alem de minhas colocações antes e depois de editado (pela Leon)
E também o suporte me confirmando minhas colocações antes e o mesmo suporte me imformando a colocação depois sem mais nem menos.
Automatische Übersetzung
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