Although I initially enjoyed playing here and was cautiously optimistic, it's become sadly clear this isn't a place to play if you want to make a withdrawal. I've been waiting for over a week with no end in site for a $500 CAD withdrawal. Emails go unanswered. Yesterday after waiting 30 minutes on chat I was told the delay was due to the high volume of withdrawal requests, which in my experience is just another way of saying they are either out of funds to pay people, do not have enough staff to function, want people to play their winnings but not collect them, or simply will soon be closing their doors. Whatever the reason I am done playing here and have zero reason to believe I'll ever see a penny. I'll update this review should it ever happen. Beware.
Update: A few hours after writing this review and it being approved (I had emailed the casino a screenshot of it as well) I received my withdrawal and it was instantly in my bank account as per the method I use. They included a note saying that they process withdrawals within 48 hours, which is not at all what my experience was. A full week is a far cry from 48 hours, and I personally don't believe I would have had any results without writing my review on this forum. So thank you Casino Guru. I upgraded my experience moderately because I actually received my funds.
Update: A few hours after writing this review and it being approved (I had emailed the casino a screenshot of it as well) I received my withdrawal and it was instantly in my bank account as per the method I use. They included a note saying that they process withdrawals within 48 hours, which is not at all what my experience was. A full week is a far cry from 48 hours, and I personally don't believe I would have had any results without writing my review on this forum. So thank you Casino Guru. I upgraded my experience moderately because I actually received my funds.
