Godbunny Casino - Der Spieler ist mit den Casino-Zahlungsmethoden unzufrieden.

Ridiculous, you play as a German customer, pay in with Giropay, but can only pay out with "jeton" or "Rapid-Skrill".. Huh? I deposited a total of €700 and wanted to pay out €300 for a test with a balance of €1,200. I can't do anything, customer service will have an excuse ready anyway, pointless.. €700 wasted. So you can deposit with certain "methods" but only with 2 withdrawals? What a scammer shit!!

Lächerlich, man Spielt als Deutscher Kunde, zahlt mit Giropay ein, aber darf nur mit " jeton " oder " Rapid-Skrill " auszahlen .. Hää ? ich habe insg. 700 € eingezahlt, und wollte zum testen 300 auszahlen bei einer Balance von 1200 .. ich kann nix machen, der Kundendienst wird eh ne Ausrede parat haben, sinnlos .. 700 € in den Wind geschossen. Man darf also einzahlen mit gewissen " Methoden " aber nur mit 2 Auszahlen ? Was für eine Betrügerscheiße !!

Dear KanoMK,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.

Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence. If a payment method was available for deposits, it doesn’t mean necessarily, that it will be offered for withdrawals too, also it can be discontinued at any time. Unfortunately, casinos are sometimes powerless and limited in offering payment methods to their customers.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Nick

Yes, but that means directly that I am "giving away money" and have 0 chance of payment in advance. WHY is it allowed to deposit with Giropay and get a message that you can only pay out with "Jeton" and "Rapid"? Then, for legal reasons, this casino is only allowed to offer that as a deposit method, isn't it? Everything else is cheating. Thank you so much for your work and help, but the casino needs to unlock a withdrawal for Skrill, anything else is more than cheating.

Ja, das heißt aber direkt das Ich ja " Geld verschenke " und im Vorhinein 0 Chance habe auf Auszahlung. WIESO darf man denn mit Giropay einzahlen, und bekommt eine Meldung das man nur mit " Jeton" und " Rapid" auszahlen darf ? Dann darf dieses Casino aus rechtlichen Gründen doch auch nur die als Einzahlungsmethode Anbieten oder nicht ? Alles andere Ist Betrug. Vielen lieben Dank für ihre Arbeit und Hilfe, aber das Casino muss eine Auszahlung für Skrill freischalten, alles andere ist Mehr als Betrug.

Dear KanoMK,

Unfortunately there is nothing illegal or uncommon on this. It works like this in most of casinos. You will have to use an available payment method in order to withdraw your balance.

Dear KanoMK,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.