ForumCasinosFreddy Vegas Casino - generelle Diskussion

Freddy Vegas Casino - generelle Diskussion (Seite 2)

vor 1 Jahr von RS200
|
3431 Ansichten 24 Antworten |
|
1 2
Einen Beitrag hinzufügen
Radka
vor 1 Jahr

The casino didn’t told you the money has been sent, I told you that. What if I didn’t told you that? You had to investigate already. So because I’m honest I have to wait another 2 weeks. And like you said its already 3 weeks now. And the casino is lying 2 times, first about the reason and second about paying, they told to pay in 3 days its now more than 9 days. Those are not opinions but facts that are proven.

RS200
vor 1 Jahr

I won't repeat it all again. Please acknowledge what I explained. The complaint is mainly about providing important information, what is so special about the fact you shared an associated email providing information about the money, or rather, that the refund has been issued? This is a standard part of the complaint.

But I will try to get some insight into this case, ok? I understand that it must feel weird. Will get back to you as soon as I get to the bottom.





RS200
vor 1 Jahr

I caught Petronelka (Head of the Complaint Team) Your complaint will be checked out on Monday; please expect an update.

Have a nice weekend!

vor 11 Monaten

why does this casino still have a 6.8 out of 10 after all that has happened???

 

RS200
vor 11 Monaten

Hi, as far as I can see, the casino contacted us and claimed the issue has been resolved. Then you confirmed it later on in the complaints section. What's the issue then? Do you think we should punish the casino by lowering the rating anyways? That's not how it works. You can read more about how we approach player complaints here.

1 2

Der Community beitreten

Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..

Registrieren
flash-message-news
Casino Guru News – Informieren Sie sich äber die täglichen Neuigkeiten aus der Glücksspielbranche
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
Folgen Sie uns in den sozialen Medien – Tägliche Posts, Boni ohne Einzahlung, die neuesten Spielautomaten und vieles mehr
Abonnieren Sie unseren Newsletter über die neuesten Boni ohne Einzahlung, Spielautomaten und vieles mehr.