Sie akzeptieren keine brasilianischen Spieler
Hello there.
The last time we checked (Last updated: 14 Apr 2023) it accepted players from Brazil. I hate it when the casinos fail to update us with such an important change.
Well, I'll send an update request - thank you for the notice.
Would you perhaps use the "update us feature" available for each casino the next time you find something?
It is at the bottom of the overview section.
That would be appreciated. 🙏
Ich habe gestern 50€ eingezahlt und habe ein wenig roulette gespielt und danach slots (ancient egypt) und habe mich bis auf 150€ gespielt. Ich spielte weiter und habe wieder 100€ verloren. Anschließend wollte ich 50€ auszahlen doch dann wurde ich gebannt und mein Geld einbehalten. Sie sagten ich wäre ein Betrüger.
Hey. In this case, did the casino give a specific reason for blocking your account ? Did you play with or without the bonus ?
Anyway, I noticed that you already managed to file a complaint, so would it be possible to update it so that Petronella can move on when you have something new ?
Of course you can also contact us on the forum, because I'm quite curious what reason the casino might have had.
Let us know
Hey, Blazzio.. what's with the geo block? If you were going to pull support for Canadian players, shouldn't you have sent an email to everyone stating such and remind them to withdraw their funds?
One other thing.. why does it say "YET!"?
I'm confused.
P. S. I did drop you an email. No reply as of yet
Hey, does it mean that Canadians can't play here according to the screenshot ? Have you had any problems so far ? I saw that on our website we have Canada among the allowed countries, so if that's the case, I'll surely give it to our data team for checking.
I also have a feeling that you have some money here and if that was the case and Canada is suddenly restricted, they should inform their players.
I'm also quite concerned about the word: yet. I don't know if it means that it should be made available to Canada again in a while or not.
It's good that you sent them an email and I'm sure a reply would be appropriate, so if you get one, let me know.
Anyway, if you need help with withdrawing your funds, you can turn to us anytime. 🙂
I'm unable to access any of their services, so I'd assume that Canada is likely blocked.
I do not have any funds on my Blazzio account. Regardless, they should still have sent an email to all registered Canadians that they are suspending service. I've gotten numerous emails like that from other casinos in the past.
I'm not sure what their reasoning for this is, as they've yet to reply to my email, but I feel like it was a very sudden decision that was made. I found this out yesterday morning after receiving a promotional email saying that it's been a while since I've played, and they gave me 50+ no deposit spins.. which I now can't play lol
Got it, I'll pass it on as I told to our team to find out how it is. Thanks for the information and we'll see if it gets resolved soon or if Canada will be permanently restricted. I agree that players should always be notified of such a decision, so maybe it's just temporary.
Anyway, you probably won't play your free spins now. 🙁
I had the same situation from Ireland - the same blocked/restriction message. I checked on VPN with different countries and all of them came up with the same restricted message, so it looks like this problem is worldwide.
This has been going on for a week or more and despite sending them two emails asking what gives, no reply as yet.
I have 15,000 euro in there 🙁
This is troubling.
I have 15,000 euro in there 🙁
For every player like you, there's probably at least 3 or 4 that aren't involved with places like Casino Guru. They sit there in silence wondering what happened or just write it off as a loss and move on to the next one
These casinos have MILLIONS of dollars in active account funds, just sitting there waiting for someone to pull the rug out from under the players.
Most high rollers - I would hope - will be unaffected if they lose a couple hundred thousand to a rogue casino. That's the cost of bad weekend to them.
Some people, however, literally have their entire life savings in the hands of some shady business people in Cyprus. If a casino suddenly pulls the plug and suspends service, these people are left with no way to cashout, no money in the bank and really no recourse to get their money back.
I had the same situation from Ireland - the same blocked/restriction message. I checked on VPN with different countries and all of them came up with the same restricted message, so it looks like this problem is worldwide.
This has been going on for a week or more and despite sending them two emails asking what gives, no reply as yet.
I have 15,000 euro in there 🙁
Thank you for the information, as well. Our data team has been notified, and we will try to find out what is going on. Let's hope everything will be ok an you will be able to get to your money.🤞
23 March - still receiving promotional material from Blazzio. Still unable to access the website.
Any updates, Team Guru?
Hi, our team has been looking into this situation and so far has put in our review that the casino is closed. Our team thinks it is either that or that they are under maintenance. I have also been told that they will look at the casino again in a while to see if it is ongoing or if they just had maintenance.
Hi! They blocked now for me as well! I have 24 300€ on that account and that is my only money! No answers to any emails! 😫
Hi Bomiits!
I am sorry to hear about your situation. That's quite an amount of money and it's always sad seeing players getting ignored.
According to our system, this casino has been closed and no longer operates. Though it seems a bit outdated. Let's hope it's not terminal. Also, I see that you have an open complaint, as always I am sure our Complaint Team will do the best to help you. Please, could you reply to the Complaint Team, who knows, there is still hope, but without cooperation and answers from your side, we are not able to help you much though.
Please let us know if casino will reply to any of your emails.
I would like to hear further details on your situation, and don't forget to update us on this thread as well.
Why has there not been an update for a month? Has anyone received their money? If not, surely the Curacao authorities should be knocking at the casino's door.
Have not get anything!
Why has there not been an update for a month? Has anyone received their money? If not, surely the Curacao authorities should be knocking at the casino's door.
I think it's mainly because it looks like the casino is closed, so it's hard to do anything about these situations anymore. Didn't you know that when you asked? Whoever had money here I feel bad for them, because the casino didn't even answer our complaints, so it was hard to help.
I'm sorry. 😥
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