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Bet24-7 Casino - generelle Diskussion (Seite 4)

vor 1 Jahr von Tillykke
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10.088 Ansichten 70 Antworten |
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1...3 4
Rolexesh
vor 1 Jahr

Well, thank you for describing your situation and I see that it ended up as unresolved- against fair gambling. However, by the casino getting black points, it lowers its safety index, which I understand is not what you want to see, but it is the only thing we can do in this case. Michal tried to help as much as he could, but unfortunately he didn't find a consensus with the casino. 

Nevertheless, there is still a chance to file a complaint with an authority, as you have been advised to do in your complaint. 

I'm sorry that this is the way this case turned out, but believe me, we tried to do everything we could. 

I hope you will not encounter such a bad experience in the future. 🙁

vor 1 Jahr

Ich habe mich bei dem Casino namens bet24-7 registriert. Ich habe 400 gemacht. Ich habe eine Auszahlung vorgenommen, sie haben um eine Einzahlung von 25 gebeten. Ich habe die Einzahlung abgeschlossen. Ich bin seit Freitag hier, um das Problem zu lösen, und nichts von ihrem Support sagt immer „Nein" zu Ihnen. Kontaktieren Sie zur Klärung die Finanzabteilung

Und ihre Finanzabteilung antwortet nicht auf meine E-Mails, aber der Support bietet nie eine langweilige Lösung.

Ich brauche deine Hilfe, sie haben einen Casino-Guru und sie unterstützen mich, es ist mir total peinlich

Automatische Übersetzung
vor 1 Jahr

filefile Sie wollen mich nicht bezahlen, ich brauche Hilfe, sie sind nur wenige Tage davon entfernt, mir mein Geld zu geben

Automatische Übersetzung
marcelolopes8246
vor 1 Jahr

Hello. This sounds like you unfortunately found yourself in a tricky situation. Would you try to explain it to me better please? Have you played at this casino with a bonus at first? A no deposit bonus maybe? And from this bonus you have won the money. Is that correct? To withdraw your winnings they have asked you to make a deposit. This is quite a non unusual tactic, as I would say, for casinos to do. This way they are actually able to start with the KYC process. It can take a few days to complete your verification before your withdrawal can be completed.

We give casinos 14 days to complete the verification process. I would recommend you to be just a little patient and wait few more days. Allow me to add just a little detail here. Just have in mind please that the Christmas holidays are coming, where things slow down, and I suppose here it won't be any different.

Please provide some additional information so therefore our team will be able to help you with your issue.

Will wait for your answer.🙂


Bearbeitet durch den Verfasser vor 1 Jahr
marcelolopes8246
vor 1 Jahr

Du wirst bei dem Casino kein Geld sehen sie haben mir 84.000€ weggenommen

vor 10 Monaten

The casino closed without paying the promised money

haper
vor 10 Monaten

Hey there.

Are you sure it has closed? I mean, did they at least send you a note? Not that it would solve the money problem, but I prefer to ask if you don't mind.

I sent the site for inspection, but sadly, there is not much I can do for you now. Feel free to make a complaint.

Honestly, it was a terrible site to deal with, so I'll leave the decision up to you. At least there are no costs for trying it out. 🙏

Radka
vor 10 Monaten

How can a complaint help me if the casino has closed and they even deleted all their contacts?

haper
vor 10 Monaten

Could you submit the complaint using the link I sent?

Did you try? Click or tap here 👈 and try it, please.

But frankly, I have to remind you that I fear there's little we can do. Closed casinos usually don't respond.

vor 2 Monaten

Dont waste your time here the slots are rigged a very horrible experience one of the worst and i have been playing for over 10 years and this casino should be banned

jamessims171
vor 2 Monaten

I am sorry for your experience at this casino. Is there something we could help you with, perhaps?

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