vor 1 Monat
I had a refund from ewave don't know who processed it as I hadn't sent the forms back to the bank but they came from strasbourg, they owe me alot more than 2 but I have been emailing them to no response. I am now applying charge back
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 207)
vor 1 Monat
I had the same issue with goldenbet don't hold your breath they know what they are doing.they blame the player. Even though it's their responsibility to put restrictions to stop people from restricted countries joining up. They say it's the players fault. I pointed out that their licence when they did have 1 clearly stated they are not allowed to trade in UK and are in violation of Said licences. They don't care even the curacao gambiling commission don't care as I reached out to them. The site refuses to take any responsibility and Infact are laughing. They closed my account when confronted over 0 pay outs on bonus rounds on games I play on many platforms and never ever experienced and I have played these games alot and only play they refuse to give me my game history and any data I have requested from them and reopened my account to get that information even though they know it wasn't available to me. I am going to take the matter further as they do not currently have a licence or show a licence for games being tested. They messed with the wrong person.
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Post von Anonymized668 wurde gelöscht
vor 1 Monat
How did you get ewave? Did you do a form with transac in France? Must have emailed someone for a refund and it was correct?
vor 1 Monat
Just checked my spam, helpersm had sent me an email also but have refunded. I went through my email to check grotobook and its exactly the same message. So if Paymentz processed helpers then they have done the same for grotobook.
2
vor 1 Monat
You received refunds for the amount to helpersm and grottobooks?
What did the last email say from helpers before they refunded?
Bearbeitet durch den Verfasser vor 1 Monat
vor 1 Monat
Hi I am trying to initiate chargeback via Chase, not an easy process.
The merchants showing in my account are:
Spaympf skinsonly
Smpaypf theplatinum
Csskinspro
Does anyone have any ideas on these ones, how to contact them for a refund as it appears Chase are hellbent on not doing anything despite me showing that Jokabet are acting illegally etc.
Thanks in advance
vor 1 Monat
No only helpersm - however the email sent to me was exactly the same as what I received from grotobook a while back, including the Russian writing.
My last email was the exact same people had received here, but I have received the funds so I won't reply to the email.
1
vor 1 Monat
Cashbulls.io antwortet nicht mehr. Ich habe eine Telefonnummer gefunden.
und da geht es zu Londiny, ein Schuhgeschäft in Hong Kong.
keine Ahnung was man machen kann…
vor 1 Monat
Cashbulls.io antwortet nicht mehr. Ich habe eine Telefonnummer gefunden.
und da geht es zu Londiny, ein Schuhgeschäft in Hong Kong.
keine Ahnung was man machen kann…
vor 1 Monat
Thieves the lot of them! I will chase them up also, I want to only get refunds from grotobook/mydates and I will be happy as it totals over £2000. If I could get EWAVE it's a bonus🙂
It is definitely cashbulls who process grotobook/mydates right?
vor 1 Monat
Hi I am trying to initiate chargeback via Chase, not an easy process.
The merchants showing in my account are:
Spaympf skinsonly
Smpaypf theplatinum
Csskinspro
Does anyone have any ideas on these ones, how to contact them for a refund as it appears Chase are hellbent on not doing anything despite me showing that Jokabet are acting illegally etc.
Thanks in advance
vor 1 Monat
Hi,
I have
Smpaypf*skinsonly
Smpaypf*the platinum
Problem is there is no way to find out these have been a mystery.
I havent done it yet but if you phone your bank (chase) and ask for the company name and a website they should be able to point you in the right direction.
1
vor 1 Monat
I initially went through the bank as fraudulent transactions and the claim was rejected but 2 payments from ewave where refunded. The bank attached info from where these payments came from the address and map and it's based in Stratsbourg. The bank has now said the rest are being added to charge backs but not holding my breath. I too have been emailing through their website ect and no response, I have even searched the address for any clues but it just looks like a buissness center with lots of buissnesses. If they are registered under a different buissness name as a umbrella company then it's going to be difficult to find. It's like Mydate,grotobook are the same company
2
vor 1 Monat
Interesting that some people are getting refunds and other getting completely ignored. Almost like we’re gambling again, leaving it up to the odds lol
Destream was my biggest one which is a shame as it seems like a complete dead end. Last hope is the casino refunding me as they were banned in Australia and should’ve been restricting Aus consumers but well see
vor 1 Monat
I'm going to take the risk and file for a chargeback in the next week with grotobook and my dates. I am going to let my email get ignored for a while then go from there 🙂
vor 1 Monat
Hey guys;
Everyone who's in the UK you need to submit a report through action fraud! I have been told to do this by them themselves, especially for these UK companies. On top of that we all need to contact the ombudsman, and our banks. As well as the gambling commission and National Crime agency!
I've had a good chat with an advisor and they think this is the best option for us as they are interested in these reports. When I have submitted my one to Action Fraud I will tell you the correct way to do it, and let's hope we can get the ball rolling on something great🙂
We're all in this together, let's shout about this and make it known!!
3
vor 1 Monat
I did mine to action fraud ... but just got this back
I am sorry to hear you have been a victim of crime. Thank you for taking the time to report to Action Fraud. Your report has been sent to the National Fraud Intelligence Bureau (NFIB) for review.
Experts at the NFIB examine the information you provide. Where possible, the information is also matched against other available data in order to enrich and corroborate the details of the fraud. The NFIB assess whether there are viable lines of enquiry that would enable a law enforcement body, such as the police service, to investigate.
On this occasion, based on the information currently available, it has not been possible to identify a line of enquiry which a law enforcement organisation in the United Kingdom could pursue.
Registered users of our service have the opportunity to update their report, so if you have additional information about your crime which you believe could change the assessment, please log in to your account and submit that information. We continuously assess the content of individual and linked crime reports; in the event that a line of enquiry is identified we will provide you with an update.
Please be assured that by contacting us you are giving the police vital information that they need to protect you and others. The information you have provided may be used to disrupt criminal activity and inform prevention advice and campaigns.
2
vor 1 Monat
I just received this DSAR from Quickbit...
Regarding your request for a register extract:
You have made transactions and communicated with our customer service via email. All information has been collected due to you conducting transactions via Quickbit. Therefore, we have collected the following information, as outlined in our summary below.
Due to you becoming a customer with us, we have collected the following information for the following legal purposes:
To enter into and fulfill our contract with you. art. 6 (b)
To fulfill our legal obligations in accordance with the Anti-Money Laundering Act, the Consumer Services Act, the Accounting Act, etc. art. 6 (c)
To safeguard our legitimate interests, art. 6 (f)
The recipients or categories of recipients to whom the personal data has been disclosed or will be disclosed, especially recipients in third countries or international organizations.
Quickbit eu AB uses Amazon's AWS for data storage. Therefore, we have shared your information with Amazon.
If possible, the intended period for which the personal data will be stored or, if this is not possible, the criteria used to determine this period:
We store your information resulting from the creation of the account with us.
This data is stored for the period necessary for Quickbit to provide the service and manage your account.
We store your information resulting from the transactions you have conducted via Quickbit in accordance with the requirements set by the Accounting Act regarding the storage period.
The existence of the right to request from the data controller the rectification or erasure of personal data or restriction of processing concerning the data subject or to object to such processing.
Right to Restriction: You have the right to request that we restrict the processing of your personal data under the following circumstances:
If you object to processing based on legitimate interest, we will restrict it pending verification of the legitimate interest.
If you claim that your personal data is inaccurate, pending verification of the accuracy of the data.
Right to Erasure: You have the right to request the erasure of all personal data processed by us at any time without undue delay. While we will comply with such a request to the extent required by applicable law, please note that we may still retain such data (for example, data needed to pursue our legitimate interest or to protect our legal interests).
Right to Data Portability: Whenever we process your personal data in an automated manner based on your consent or based on a contract, you have the right to have a copy of the data transferred to you or to another party. This only includes the personal data you have provided to us.
Right to Object to Processing Based on Legitimate Interest: You have the right to object to the processing of your personal data based on our legitimate interest. We will no longer process personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests or due to legal claims. If your privacy interests outweigh our interest in processing certain data, we will stop processing such data.
Right to Lodge a Complaint with a Supervisory Authority
If you have any objections to how we have processed your personal data, you can contact the relevant supervisory authority. You can find your local supervisory authority by clicking here.
Existence of Automated Decision-Making, Including Profiling as per Article 22.1 and 22.4
We have not used automated decision-making, including profiling, as per Article 22.1 and 22.4.
Personal Data Received from Another Party Due to Transactions Carried Out by You: Due to the transactions carried out by you, we have received encrypted card information from Pagora Limited. This encrypted card information does not constitute personal data for us as the encryption key is held by Pagora Limited.
Please see the attached appendices
Appendix 1 Transactions
Appendix 2 Communication
Is this off any use, I'm not sure how DSAR helps, but just requested one as a lot of people on here had said they do 😂😅
vor 1 Monat
I did the same, it has the exact dates and times of all transactions, but notice how the exact people are not there I.e fomiline, goriwire it's just the transactions.. it can be used in evidence someway or the other. They are assholes quick bit
vor 1 Monat
Well if all us from the UK report the same crimes etc and same companies then it will become more of a thing. When I explained to them they said it's definitely fraud on their behalf and its pursuaable but we may need more stuff like the Gambling Association, banks etc to work together! If we don't shout about it we don't win! Ideally we could do with us all in this group to come up with a news article and give it to the London media. Draw the rats out of their holes.
2
vor 1 Monat
Have they included any transactions and what was bought account number ect? Also as you have had no affiliation with this site they have shared or sold your personal data with Amazon they had no right to do this. You need to look at the transactions as if they specify items bought. They have falsified your records and this is highly illegal and is a criminal offence
2
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