vor 1 Jahr
Ich kann mein Geld nicht abheben, ich habe keinen Einzahlungsbonus hinterlegt, und sie haben nach einem Nachweis der Einzahlung gefragt, ich habe ihn gesendet, aber sie validieren ihn nicht
Automatische Übersetzung
Hell Spin will meinen Zahlungsbeleg nicht akzeptieren, damit ich abheben kann
Einen Beitrag hinzufügen
vor 1 Jahr
Ich versuche, 530 Reais abzuheben, und dieses Casino versucht, mich auszurauben
Automatische Übersetzung
vor 1 Jahr
that sucks..... hope you resolve the issue soon and get your money
vor 1 Jahr
Hello, have you any idea what could be wrong with your proof of payment? Is the casino communicating with you now? I saw that you already submitted a complaint, what is alright, but be aware that we give casinos 14 days to verify player's account and proceed the withdrawal before we intervene in the case. Please, what is country of your residence and from what country have you registered? According to our information, this casino doesn't accept players from Brazil, as you can see although here on casino's website. Have you read closely their T&C? This casino is having bad reputation via Casino Guru rating 😕. I would be more careful when choosing another casino next time.
vor 1 Jahr
Hello,
you should focus on what is now wrong with the document in the first place. Contact the casino and seek the solution, this is the easiest way. Far better than waiting for the complaint to develop, to be honest.
"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding."
Let me know how it goes.
Bearbeitet durch den Verfasser vor 1 Jahr
vor 1 Jahr
Wow, I'm seeing this type of thing more and more on this forum. Let me know if you managed to solve the problem. Fingers crossed
Der Community beitreten
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
Bitte deaktivieren Sie Ihren AdBlocker