Chance Casino - Spieler beschwert sich, dass er nichts gewonnen hat.

Hello, the casino is exploiting me. the return is thus 20%. moreover, their site lacks a system. I even had to buy pc management programs, quite a cheap affair. thank you Martin P ***

Dobrý den kasino mě vykořisťuje. navratnost je tak 20%. navíc mi jejich stranky schazují systém. musel jsem dokonce pořídit programy pro správu pc, celkem nelevná záležitost. děkuji Martin P***

Dear Martin,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

I understand that sometimes it fails, but 15,000 bet in amounts of 100 to 900, the game of different games and different amounts of bets and even Ň, is really special. About twice I got to a value 100 times higher than the value of the deposit, and I certainly didn't get over 500 more. most of the time it all turned right away.

chápu, žese někdy nedaří, ale 15000 vkládaných po častkách 100 až 900, hra různých her a různých výší sázek a ani Ň, je opravdu zvláštní. Asi dvakrát jsem se dostal na hodnotu o 100 všší než byla hodnota vkladu a přes 500 navíc jsem se určitě nedostal. většinou to hned všechno schrmstlo.

Hello Martin,

Please understand, that it is very difficult for us to proceed with this case without supporting evidence. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof that something unfair is going on, do not hesitate to contact us and we can reopen this complaint anytime.