BoaBoa Casino - Der Spieler kann nicht auf die Website zugreifen.

I deposited and asked for the welcome bonus, while I was playing the page it went away and there is no more way to enter, I also tried from other devices and the page does not work, I feel scammed, even the mail nn I is valid come back

Ho depositato e chiesto il bonus di benvenuto, mentre giocavo la pagina e andata via e nn c'è più modo di entrare, ho provato anche da altri dispositivi e la pagina nn funziona, mi sento truffata, anche la mail nn I risulta valida mi torna indietro

Dear Sbadatella,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the website and I didn’t experience any problems and the website seems to be working. Since you have filed this complaint yesterday, could you please advise if the issue is persisting? If yes, could you please post here a screenshot of the website? Possibly, clearing cookies might help, so I would recommend trying it.

Looking forward to hearing from you.

Best regards,

Kristina

Good morning, I try continuously, cookie, cake I have already done everything restarted and also tried from another device but always the same music is, I am attaching the screenshot of what I apoare

Buongiorno, provo di continuo, cookie, cake ho già fatto tutto riavviato e provato anche da altro dispositivo ma sempre la stessa musica e ', vi allego lo screenshot di ciò che mi apoare

I am also sending the email received a little while ago, I tried to write to the support but nothing, this is the 3rd email

Invio anche la mail ricevuta poco fa, ho tentato di scrivere al supporto ma niente, questa è la 3 mail

Thank you for your reply, Sbadatella. I checked the Contact us (https://boaboa.com/it/contact-us) section, and I see that you used an incorrect email address:

The correct one is support@boaboa.com. I've tested the email address myself and I received an answer within a few hours. Please, try contacting the support via this email address, and inform us about the outcome. Thank you in advance.

Good evening, thanks, I solved and I managed to enter

Buonasera, grazie, ho risolto e son riuscita a entrare

Thank you for the update, Sbadatella. Do I understand correctly that the issue was resolved to your satisfaction? Do I have your permission to close this complaint, or is there anything else we could help you with?

Hello, you can close the complaint

Greetings

Buongiorno, può chiudere il reclamo

Saluti

Awesome news, Sbadatella. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.