Bizzo Casino - Einzahlungsproblem des Spielers.

I deposited 25 euros on 03/07. It has been deducted from my bank account. But until now, it hasn't landed in my casino account. Whenever I write to the support, they just say it takes time. I want my money. They keep asking if it has been deducted from my bank account. Yes, it has.

Ich habe am 07.03 25 euro eingezahlt. Es wurde von meinem bankkonto abgebucht. Aber bis heute nicht auf dem casino konto gelandet. Wenn ich den support schreibe heist es nur es dauert. Ich will mein geld haben. Ständig kommt die frage wurde es von ihrem konto abgebucht. Ja wurde es.

Dear Badwomanxx,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

So that's enough now. I called my bank. They told me that the bank had nothing to do with it. I should contact the casino. So that's enough, I'm going to go to the police now.

Also es reicht jetzt. Ich habe mit meiner bank telefoniert. Sie haben mir gesagt das die bank damit nichts zu tun hat. Ich soll mich ja beim casino melden. Also jetzt ist genug ich werde jetzt zur polizei gehen.

Bizzocasino.com claims the bank is to blame and they are waiting for the bank to respond. I called my bank today and they said I should contact the casino. Casino=bank Bank=Casino = scam. Bizzocasino.com is an official scammer.

Bizzocasino.com behauptet die bank sei schuld und sie warten auf die Antwort der bank. Ich habe heute mit meiner bank telefoniert und sie sagen ich soll mich beim casino melden. Casino=bank Bank=Casino = scam. Bizzocasino.com ist ein offizieller betrüger.

Dear Badwomanxx,

Can you please forward the payment confirmation from your provider to nikolas.b@casino.guru and to the casino as well as a proof of of successful payment?

Dear Badwomanxx,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.