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Casino Guru

Wir wollen, dass die Spieler das Glückspiel verstehen.

vor 1 WocheOriginalÜbersetzung
Why am I not surprised that another casino that's "recommended by CasinoGuru isn't good? Another bad experience at a supposed good casino.
Everything was well, until they offered me VIP status and a VIP host. I was even given a "Welcome offer" of 50$ for becoming VIP and all they asked me to do, was write a good review on trustpilot. I did, and the nightmare started soon after that. Not only did my RTP seem to go from 90%+ to 10-15%, I was not allowed to get any good rewards. Not only did I start to lose significantly more after becoming vip, I never had rewards, they always gave the excuse,"You don't quite reach the minimum required, you need to lose more" , I got many more rewards and got an RTP of 90% when I was not VIP, ans when I became VIP, not only did I lose all my RTP from 90+% to <15% , I didn't get any rewards. The 50$ offer costed me much more from not getting rewards after Becoming VIP. What once seemed like a decent casino, they found a way to ruin it, they would get much more, if they didnt deceive players with these "Vip offers". Absolutely terrible.
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  • Good platform
  • Good amount of slots and sportsbook
  • Extremely laggy
  • Sportsbook freezes and crashes several times
  • Becoming VIP is a curse in disguise
  • When you become Vip, you get way less rewards and significantly lower amounts of the one you have
  • RTP and rewards are non-existent after becoming VIP
vor 1 MonatOriginalÜbersetzung
Bad overall. Bad games, Void bets without refund. Long withdrawals. Low limits. Bad customer suporte that provides wrongful and misleading information.
  • NOTHING
  • Everything is bad
  • Bad customer support
  • Bad App
  • Bad casino
vor 3 MonatenOriginalÜbersetzung
Overall, a decent experience. This casino has good customer support, a good variety of games. They also offer the correct and instant tools to apply responsible gaming measures for anyone, at any time. They lack in the bonus section, as their bonus are bad overall, very low/little bonuses, sometimes with high requirements.
Overall, I would recommend, as not only is it safe, but if you encounter any problems, you will most likely get a fair resolution out of it.
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  • Instant withdrawals
  • Decent customer support
  • Very safe, as they are well regulated
  • Good variety of games
  • Bad bonuses, compared to many other casinos
  • Verification might take a while because their system mistakenly rejects documents
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