vor 1 JahrOriginalÜbersetzung
I Recently posted a negative experience I had while playing on Flappy Casino. I was having many issues with my deposits missing, getting DNS redirect errors and a withdrawal that I was shorted $100.00 when received via my BT Wallet.
After accelatng this , a manager took over and looked over my account. Liam, who was supportive, understanding and ensured the issue was being investigated put my mind at ease.
What sets this Casino apart, is that this happens all the time to players on all online casinos with issues they experience with real problems where the outcome of every interaction and request is ignored or you are not given the benefit if the doubt; understanding that players who lose money will say and do anything to get their funds back, I understand the hesitation and strict rules enforced to ALL players that there will be no funds returned, no bonuses rewarded, and are told the ticket had been closed; all the while these players come to this site to complain to give them a bad rap out of spite. While others such as myself did it for all the right reasons, knowing that I was not in the wrong. I was not going to stop until I was ignored, blocked or straight up banned.
Thanks to Liam and his team, I was finally refunded my missing deposits after a thorough investigation. A big shout out to Marcus who I chatted with almost daily asking for updates. He is an amazing support specialist who is one of the very few who carries with him WORLD CLASS CUSTOMER SERVICE. It was delightful to chat with him each time, considering how frustrated I was in my situation.
So, Are you ready to embark on an exhilarating journey filled with excitement, entertainment, and unparalleled rewards? Go visit Flappy Casino, you won't be disappointment it's a place where your satisfaction is their top priority.
I understand that beginnings can sometimes be rocky, but I believe they are truly making things right. They listened to my feedback and have taken decisive action to ensure me overall experience was nothing short of exceptional.
Security is the only topic I hope they take more serious. Their platform adheres to the basic industry standards, with a score of 22 out of 100:( I hope they listen and change this, but to them I am just a little guy out for attention. Or so some may think, So we shall see. They recently fixed a DNS issue where I was unable to play any Blackjack game, so the entire time I played slots which is rare for me. Now that his is fixed, I will be heading back there soon to hit to it the tables and have some fun :)
After accelatng this , a manager took over and looked over my account. Liam, who was supportive, understanding and ensured the issue was being investigated put my mind at ease.
What sets this Casino apart, is that this happens all the time to players on all online casinos with issues they experience with real problems where the outcome of every interaction and request is ignored or you are not given the benefit if the doubt; understanding that players who lose money will say and do anything to get their funds back, I understand the hesitation and strict rules enforced to ALL players that there will be no funds returned, no bonuses rewarded, and are told the ticket had been closed; all the while these players come to this site to complain to give them a bad rap out of spite. While others such as myself did it for all the right reasons, knowing that I was not in the wrong. I was not going to stop until I was ignored, blocked or straight up banned.
Thanks to Liam and his team, I was finally refunded my missing deposits after a thorough investigation. A big shout out to Marcus who I chatted with almost daily asking for updates. He is an amazing support specialist who is one of the very few who carries with him WORLD CLASS CUSTOMER SERVICE. It was delightful to chat with him each time, considering how frustrated I was in my situation.
So, Are you ready to embark on an exhilarating journey filled with excitement, entertainment, and unparalleled rewards? Go visit Flappy Casino, you won't be disappointment it's a place where your satisfaction is their top priority.
I understand that beginnings can sometimes be rocky, but I believe they are truly making things right. They listened to my feedback and have taken decisive action to ensure me overall experience was nothing short of exceptional.
Security is the only topic I hope they take more serious. Their platform adheres to the basic industry standards, with a score of 22 out of 100:( I hope they listen and change this, but to them I am just a little guy out for attention. Or so some may think, So we shall see. They recently fixed a DNS issue where I was unable to play any Blackjack game, so the entire time I played slots which is rare for me. Now that his is fixed, I will be heading back there soon to hit to it the tables and have some fun :)
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- Understanding
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Flappy Casino
vor 1 Jahr
Dear Kevin,
Thank you for taking the time to share your feedback and positive experience with us at Flappy Casino.
We sincerely apologize for the issues you encountered during your gameplay, and we appreciate your patience and understanding throughout the resolution process.We are delighted to hear that our supportive and dedicated manager, was able to address your concerns and ensure a thorough investigation took place. We understand the frustration that can arise from technical difficulties and financial discrepancies, and we are committed to rectifying such situations promptly and fairly.
We are thrilled that you are considering returning to Flappy Casino for an exhilarating journey filled with excitement, entertainment, and unparalleled rewards. Rest assured, we are committed to making your overall experience exceptional and ensuring your satisfaction remains our top priority.
Thank you once again for your valuable feedback and for choosing Flappy Casino. We look forward to welcoming you back to our tables soon for more fun-filled adventures.
Best regards,
FlappyTeam!
Thank you for taking the time to share your feedback and positive experience with us at Flappy Casino.
We sincerely apologize for the issues you encountered during your gameplay, and we appreciate your patience and understanding throughout the resolution process.We are delighted to hear that our supportive and dedicated manager, was able to address your concerns and ensure a thorough investigation took place. We understand the frustration that can arise from technical difficulties and financial discrepancies, and we are committed to rectifying such situations promptly and fairly.
We are thrilled that you are considering returning to Flappy Casino for an exhilarating journey filled with excitement, entertainment, and unparalleled rewards. Rest assured, we are committed to making your overall experience exceptional and ensuring your satisfaction remains our top priority.
Thank you once again for your valuable feedback and for choosing Flappy Casino. We look forward to welcoming you back to our tables soon for more fun-filled adventures.
Best regards,
FlappyTeam!
