Slotozen Casino - Der Spieler kann sich nicht verifizieren.

Hi.

Having problems with this casino. I have already read that the casino likes to cause problems here on purpose. My verification data is allegedly incorrect. Is absolutely wrong. It's about my address. You can write my address both with and without, namely with a letter. No casino has ever found fault with this. Because of this, I am denied the payment, which is absolute and pure chicane. I do not tolerate that. It is the first casino in the world that does not accept data !!! Please help me there!

Hallo.

Habe Probleme mit diesem Casino. Habe auch bereits gelesen das das Casino hier gerne absichtlich Probleme macht. Meine Daten zur Verifizierung sind angeblich inkorrerkt. Ist absolut falsch. Es geht um meine Adresse. Man kann meine Adrese sowohl mit / als auch ohne schreiben.Nämlich mit Buchstabe. Kein Casino hat dies jemals bemängelt. Aufgrund dessen wird mir die Auszahlung verweigert was absolut und reine Schikane ist. Sowas dulde ich nicht. Es ist das erste Casino was die Daten nicht akzeptiert auf der ganzen Welt!!! Helfen Sie mir da bitte!

Hello Marcel,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotozen Casino. Allow me to ask you a few more question before we would move forward.

When exactly did you start the verification process? Is this your first ever attempt of withdrawal in this casino? What did the casino respond to your explanation.

Please note that if it's your first withdrawal in the casino and you are going through the verification process, you can't expect to finish it in a single day. We usually recommend to wait at least 14 days to process the verification and withdrawal. Also there can be expected other delays during Holidays.

In this case I would only recommend you to wait and please keep us updated.

Regards,

Nick

Dear marciistamstart,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.