This site falsely advertises as a no kyc anonymous vpn friendly casino and allowed me to make multiple deposits and play there as well as sent me daily promos upon my last deposit I no sooner added it to my balance and soon a few times and the game froze and logged me out and then a pop up said my account was closed when I contacted support they told me I had to verify I told them no but eventually submitted all the docs they asked for and then when they told me it was cleared I told them to reopen my account at which time they stated I was in a restricted region and would not reopen it and it was final . I demand they refund every deposit I made with them in full as they clearly knew where I was playing from and that I was using a vpn but allowed me to continue dumping money in there and then just flat out took my money and ran and false advertised what kind of casino they are and illegally allowed me to deposit just to bait and switch and steal my funds
Hi, I saw that you started a complaint about this as well, which was a good step. However, Veronica found some Terms and Conditions which are quite substantial.
Anyway, do I understand correctly that the casino blocked your account only after you submitted your verification documents? Have you used a VPN the whole time you accessed the casino website? Have you been able to access the casino site without using a VPN?
I hope we will be able to help you resolve this issue as soon as possible.
Good luck with this case too. ☘️
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Kostenlose professionelle Weiterbildungskurse speziell für Mitarbeiter von Online Casinos, die sich auf die Erfahrungen aus der Branche stützen, und die auf die Verbesserung der Spielerkenntnisse und auf einen fairen und verantwortungsvollen Umgang mit dem Glücksspiel abzielen.
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Ein anspruchsvolles Projekt, dessen Ziel es ist, die größten und verantwortungsvollsten Unternehmen im Bereich des iGaming auszuzeichnen und ihnen jene Anerkennung zukommen zu lassen, die sie auch verdienen.
