Been waiting for withdrawal for over a week now! Not happy
Hello. May I ask if your account is fully verified at this casino, and if you've had any successful withdrawal before?
Hey Romi, yes! I play at multiple Hollycorn N.V. casinos. They variety my account the day I had opened it. Photo ID and Utility Bill, Jeton Wallet ownership.
The last 2 pending items are them asking for more utility bills, despite having withdrawn fine previously and I will attach that also my other withdrawals.
Account verification
Withdrawals
If you require anymore, I can provide these across the whole of their group of my withdrawals.
Scott
Thank you for the information you have provided, I can see now that your account has been verified at this casino.👌 I saw the complaint you have submitted and our team has already started working on it. I just had a thought about what you've said in your complaint: "They said that I’m in a restricted country." Could it be because you used a VPN while playing, perhaps?🤷♀️ Just trying to figure out, why would they say so, especially after all your successful withdrawals.🤔 Hopefully our complaint team will be able to figure that out. Please keep us updated about anything new regarding this case. We'll be here, waiting for your response.
I sent them a UK driver license as I’ve come from there to Ireland now, they accepted this as it’s still valid and does not act as proof of residency. Have used it at multiple casinos as that’s all I posses for photo ID currently. Sent them plenty of proof of address and even a photo outside my house showing my house name 💪😂
I see you took the initiative and we'll see what happens next with your withdrawal. I hope that everything will be fine and you will be able to withdraw your money without further unnecessary trouble.
Of course, if you have any updates, don't hesitate to let us know. 😁🤞
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