HomeForumDiskussionen über BeschwerdenSlotV issue - solved

SlotV issue - solved

vor 2 Jahren von Kukko7
|
3.597 Ansichten 2 Antworten |
|
Kukko7
vor 2 Jahren

Thank you very much for all your post regarding an issue with this casino. I certainly agree with key points. And I think you should submit a complaint here.

You can only benefit from it.

To me, it seems they used the "API rule" to gain an advantage over players - At first, they should prove you've broken it on purpose to get yourself some kind of edge. Otherwise, they are just being unfair.

Secondly, if they think there has been any bonus abuse/fraud activity, why pay you anything, I wonder?

Will you submit the complaint here, are you up to it?


vor 2 Jahren

UPDATE:

SlotV asked me to do a video verification and I did it 13.1.2022. I passed it and they opened my account again. I can now make a withdrawals again. I have to make one 1k withdawal at a time otherwise I should pay 2% fee. I think this issue is solved now. I no longer have any bad thing to say about SlotV. I will delete this thread once all money has been paid (is it possible?).

I think this whole thing was because I shared an internet connection on my mobile phone and the IP address changed during gaming as I restarted my mobile phone. So they thought two different people were playing.


Thank you everyone who helped me.

Bearbeitet durch den Verfasser vor 2 Jahren
Kukko7
vor 2 Jahren

Hello, this is good news indeed! 🙂 This is exactly how a decent casino should react in a situation like this one. I suggest we keep this thread open and visible so others may see your progress and be informed on this matter. This IP problem can happen very often.

Do plan to play there again? Their reputation is not sky-high...

Anyway, thank you for sharing 🙂


Der Community beitreten

Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..

Registrieren
flash-message-news
Casino Guru News – Informieren Sie sich äber die täglichen Neuigkeiten aus der Glücksspielbranche
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
christmas_push_alt
Jetzt mitmachen beim großen Weihnacht-Wettbewerb mit Pragmatic Play - Preise im Wert von € 3.000 warten auf Sie!
Folgen Sie uns in den sozialen Medien – Tägliche Posts, Boni ohne Einzahlung, die neuesten Spielautomaten und vieles mehr
Abonnieren Sie unseren Newsletter über die neuesten Boni ohne Einzahlung, Spielautomaten und vieles mehr.