Frumzi scammers and this is not first time...

Neuling

Griechenland

vor 11 Monaten

OriginalÜbersetzung

file t file file file some bonuses if i make a deposit ....

i make the deposit and after dissapear the bonuses.... I receive 4 mails abvout the bonuses as u can see after at the pictures and nothing in my account.... also the live chat had problem from phone... i send mail and no answer... 1 day and some hours after i talk with them at live chat and said me no bonuses are avaible ...( sry for my english)

and that has passed 24 hours and thats why i dont have bonuses... but that 24 hours i was log in at least 50 times to check if i took the bonuses and nothing file

i cant upload all the screenshots.. cuz of limit of 5 images

Bearbeitet durch den Verfasser vor 11 Monaten

Jaro

apergisni

Forum and Reviews Administrator

apergisni

vor 11 Monaten

OriginalÜbersetzung

Hi, I see that you have a problem with the bonuses in this casino and that they were not credited to you after the deposit. I saw from the screenshots that they were supposed to be added within 24 hours. Even after that time you didn't get any of them ? What update did the live chat come with ? The bonuses were supposed to arrive within 24 hours and you were supposed to play them within 24 hours ?

Anyway, I saw that you managed to file a complaint, so let's see what our team can solve. Tomas has already answered you, so you can also reply to his questions. You can do so here.

I hope this misunderstanding will be resolved and everything will turn out well in the end.

Byvalej23

Besucher

Tschechische Republik

vor 10 Monaten

OriginalÜbersetzung

Hallo, und hat er für Sie eine Auszahlung vorgenommen?

Automatische Übersetzung

Jaro

Byvalej23

Forum and Reviews Administrator

Byvalej23

vor 10 Monaten

OriginalÜbersetzung

Hallo, wenn Sie einem bestimmten Spieler antworten möchten, verwenden Sie am besten die Schaltfläche „Antworten", damit der Spieler eine Benachrichtigung erhält, dass Sie ihm geantwortet haben.

Aber wenn Sie fragen: Haben Sie auch ein Problem mit der Auswahl in diesem Casino?

Lassen Sie mich wissen, wie Ihre Situation ist.

Automatische Übersetzung

Frumzi scammers and this is not first time...

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