ForumDiskussionen über BeschwerdenQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 175)

vor 11 Monaten von kirekin
|
331627 Ansichten 3770 Antworten |
|
1...174 175 176...250
Einen Beitrag hinzufügen
Post von carsix79 wurde gelöscht
vor 2 Monaten

I have been going through old bank statements from February I was using MyStake so through Santeda I have a couple of company’s on my statement Cleverprix* dota and frezhh limiteddigitech, the bank say it’s now too late to charge these back does anyone know who to contact with these companies ?

xxkjxx
vor 2 Monaten

Hi been keeping tabs on this forum for a little while now. In regards to your Wintermdse transactions how did you get your bank to process a chargeback again.They put mine down as a scam and rejected it. How many transactions did you make with wintermdse and what were the amounts because mine total £4000 but I only made 5 transactions in total. I am waiting for a response from there investigation team but have the evidence of the gambling company denying any relationship to them and confirmed they have no connection to Wintermdse.But I obtained my deposit history which is in line with the times transactions were made to the gambling company through wintermdse. My problem with gambling company stemmed when I tried to make a withdrawal which was declined multiple times for no reason and I wasn’t receiving an answer on how to fix the issue.My bank has just been terrible in regards to this situation too and are partly to blame but also my fault too have to hold accountability. So do you think Wintermdse will try to say I bought art too considering all my deposits were minimum £500 if they don’t respond within next 2 weeks I will just go back to my banks and push for a chargeback again.Have already escalated to the financial ombudsman for the mistakes my bank have made in this situation would have only lost £500 instead of the £4000.Most painful thing is I go away in 3 weeks would be a dream to have resolved before I get on the plane.

Elijahanth
vor 2 Monaten

I explained what happened to my bank(Barclays) and they opened the chargebacks. There were 18 in total, but for some reason my bank only opened 8 chargeback against them. It was for around £1800. I’ve contacted financial ombudsman too because on my declined chargeback letter it says you have 10 days to appeal it, which I did and the bank never got back to me. So I’m hoping financial ombudsman will help me. Like I said for some reason WINTERMDSE sent back 2 payments out of the 8, and they were both the lowest payments which were £50, so surely to the bank they know the company is trying to hold my bigger deposits. Pretty sure they get charged for chargebacks that’s why they decline the bigger ones and it’s just easier to send the funds back for £50. What did financial ombudsman say to you did they open a case

Anonymized668
vor 2 Monaten

Which bank are you with? Barclays opened a chargeback for me against this company & they sent the funds back.

xxkjxx
vor 2 Monaten

No sadly it's on a credit card so I am stuck unless I can find the company and email them

xxkjxx
vor 2 Monaten

Oh so you did tell them it was gambling related? The transactions I made were made with RBS (Mastercard) via debit card and they wouldn’t chargeback any transactions as it was put down as a scam claim and they would be the ones liable and stated Mastercard don’t allow gambling chargebacks. If wintermdse don’t respond I will gather the evidence and attempt to chargeback the last 2 transactions I made under a different chargeback code which my bank should accept as the deposits didn’t reach the gambling company.Hopefully Wintermdse just say they will refund me given there is so much evidence connecting ties which both parties have denied. The financial ombudsman are reviewing my case but the process will be longer and there is more too it as my bank have done other things wrong.Even with them they probably have loyalties to the million pound companies. Would they want to hamper their relationship?

Elijahanth
vor 2 Monaten

Yeah I did, but i used my normal debit card to make the transactions. Chargebacks are more hard when you use a credit card, some have advised to say you’ve bought gift cards which you haven’t received. I had a credit card too and I gambled on there and they reversed the payments as fraud reversal.

Post von Anonymized668 wurde gelöscht
xxkjxx
vor 2 Monaten

Oh I see I will have to try with my bank again in 2 weeks if wintermdse don’t get back to me.If that don’t work down to the financial ombudsman.


whos your credit card provider Barclays too? If I had used my credit card I would have 100% been protected by fraud guarantee but would never have used a credit card.

Elijahanth
vor 2 Monaten

I used a vanquis Mastercard

Post von Anonymized668 wurde gelöscht
Post von Anonymized668 wurde gelöscht
Anonymized668
vor 2 Monaten

No, that is not likely as casino payments are treated very differently then all other payments.


It almost impossible to get a chargeback on casino transactions. But since most Curacao based casinos prefer to use fake webshops for your deposits you can simply contact such a fake store and ask for a refund. Some will reply or issue a refund and others will ignore you which is fine as you do have now evidence that you reached out to the merchant which is with most creditcards mandatory before raising your case.

vor 2 Monaten

Wo ein Wille ist, da ist auch ein Weg, und wer einen guten Berater bei seiner Bank hat, kann auf Hilfe hoffen.

Es ist eher das schlecht geschulte Personal bei den Banken. Heutzutage geht alles nur noch Online, keiner kennt sich so wirklich persönlich, da kann man keine gute Geschäftsbeziehung aufbauen. Aber in der Regel möchten die Banken Kunden haben, die keinen Ärger machen und eher Geld einbringen. Die Bearbeitung eines Chargebacks ist nach meinen Informationen recht aufwändig, gerade wenn man 10-15 Transaktionen einmelden muss. Daher nehmen die meisten Banken abstand von einer Rückbuchung, da es zu Zeitaufwendig ist. Es ist ja nicht das Geld der Bank was weg ist 😉 Dementsprechend wird eine Rückbuchung wo der Ausgang ungewiss ist abgelent 😉



Aus früherer Erfahrung kann ich jedoch sagen, dass es Banken gibt, die solche Transaktionen einfach als Betrug zurück buchen (geht nur 1x). Dann gibt es Banken die verlangen eine Anzeige bei der Polizei damit solch eine Rückbuchung durchgeführt wird. Dann gibt es Banken die reichen Rückbuchungen ein, mit der Begründung leistung nicht erhalten (Hier kann das Casino einfach Fakebelege einreichen dann ist der Chargeback verloren)



Visa und Mastercard müsste man auch mit in die Verantwortung nehmen, aufgrund der Zahlreichen Scheinfirmen jedoch unmöglich eine verantwortlich auszumachen...



Bearbeitet durch den Verfasser vor 2 Monaten
vor 2 Monaten

Hello, ive read through the whole thread and found most of the companies, but do anyone have contacts for the below? Thanks in advance

Luxtel

cpwallet-cz

BP W LOADING

helpersm*AP

Mizu
vor 2 Monaten

BP W loading is bpwallet. Always got money back from them

Tiekefnntn
vor 2 Monaten

Thank you! I will give it a try 🙂


For others ownrwallet.com answered me within 2 hours that they would refund me also if anyone got transactions from them!

Post von Youssf wurde gelöscht
Post von Anonymized668 wurde gelöscht
1...174 175 176...250
Zu Seite von 250 Seiten

Der Community beitreten

Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..

Registrieren
flash-message-news
Casino Guru News – Informieren Sie sich äber die täglichen Neuigkeiten aus der Glücksspielbranche
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
Abonnieren Sie unseren Newsletter über die neuesten Boni ohne Einzahlung, Spielautomaten und vieles mehr.
Folgen Sie uns in den sozialen Medien – Tägliche Posts, Boni ohne Einzahlung, die neuesten Spielautomaten und vieles mehr