vor 4 Jahren
Can someone please advise me who I need to contact regarding filing a complaint against a specific online casino.
Complaint against a online casino
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vor 4 Jahren
Hello, I'll gladly help you 🙂. Against which casino would you like to submit the complaint, please?
(Generally, you visit complaint section for the specific casino and hit "submit a complaint")
vor 4 Jahren
Hi Radha. Thank you for your quick response. Since writing this post, I have since located the form where I submit my complaint. One question to you is . Is there a way to save my application for complaint prior to submitting it. It is quite lengthy and I won’t be able to submit it today. Thank you !
vor 4 Jahren
I tried in the meantime and I recommend you to start filling the form when you have some time for it. I was not able to continue after log out - had to start over. Hope it helps a bit.
vor 4 Jahren
Thank you Radka !
vor 4 Jahren
FYI.. I was unable to change my sex from I would rather not say to female on my form. Also, I was not able to go to the next step when trying to submit my completed form. The next button was not worki g
pleated. forms
vor 4 Jahren
Hi Radka, I Unable to take a screenshot of my conversations with the Casino in question. As I have finished my complaint form, I would like to know if I can forward the emails to someone in the complaint Dept. to be matched up with my complaint form? Thank you
vor 4 Jahren
hello . Is anyone available to assist me please? Thank you!
vor 4 Jahren
Hi, vchartrand. Your complaint is now waiting for review. As soon as it's done, you will be contacted and you can add any relevant conversation, emails and so on and discuss these with our complaint member team.
vor 4 Jahren
I'm glad you submitted your complaint in the end. Thank you.
As for gender change problem, does it mean that it still does not work in your user profile settings as well, please? You have currently set as prefer not to say.
vor 3 Jahren
Hey there! If you're looking to file a complaint against a specific online casino, it's important to first gather all the relevant information and evidence related to your issue.
AntwortenBewerten1
vor 3 Jahren
Precisely 🙂
More details can be found in this guide though:
Complaint Resolution Information and Instructions
vor 2 Jahren
If you're looking to file a complaint against an online casino, I suggest reaching out to their customer support team first. They should be able to guide you in the right direction.
vor 2 Jahren
Hey there! I'm sorry to hear about your bad experience with the online casino. When it comes to filing a complaint, I recommend starting by contacting their customer support team, as somebody already mentioned. If you don't get a satisfactory resolution, you might want to explore other options, like reporting the casino to the relevant regulatory authorities or seeking advice from consumer protection agencies.
vor 2 Jahren
If you respond to SkadeMetty, kindly use the reply button to ensure the member notices your post.
If you click the link I set, you'll find out the complaint feature is also available here. That's what I was talking about anyway. 🙂
Check out thid link:
vor 2 Jahren
or like use the advantage of the Casino Guru Resolution Center 🙂:
vor 2 Jahren
Hey there! I'm sorry to hear about your bad experience with the online casino. When it comes to filing a complaint, I recommend starting by contacting their customer support team, as somebody already mentioned. If you don't get a satisfactory resolution, you might want to explore other options, like reporting the casino to the relevant regulatory authorities or seeking advice from consumer protection agencies.
vor 2 Jahren
Remember, it's important to gather any evidence or documentation that supports your complaint. I use this to play safe casinos and have no problems.
Verfasst
vor 1 Jahr
Ich möchte eine Beschwerde gegen ein Online-Casino einreichen. Wie kann ich das tun?
Automatische Übersetzung
vor 1 Jahr
May I first ask what the reason is for filing a complaint and which casino you are referring to, please? Maybe we'll be able to help you out somehow.
vor 5 Monaten
Hey, I would like to ask a question regarding a casinos decision to confiscate my funds.
If a online casino bans a player for card counting but their terms don’t explicitly prohibit card counting or even advantage play in general, can they justify confiscating the players funds by calling it exploiting and abuse? Also no where in the terms is exploiting or abuse even defined but they are now claiming that card counting is an exploit.
In other words, does Casino Guru consider it fair for a casino to seize balances without any clear and specific rule in their T&Cs that the player has actually broken. The casino is operating under an Anjouan gaming license.
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