luieayala9s Rezensionen

Casino Guru

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vor 2 JahrenOriginalÜbersetzung
Im so disappointed i just signup and was playing fine then all of the sudden my account was suspended for no reason reach out in the chat room and nothing they took my 100 dollars in bitcoin so mad just when I thought every thing went well then all of the sudden they pull the rug under my feet not right i hate this website that are not honest and don’t treat their customers with respect it’s a horrible feeling when your winning and they pull the rug under you .

Reply I have made many attempts to log in to chat to get an explanation also attempts to email your support email but was sent back. Please provide a working email to send you all the information also I never conducted in any illegal action or would ever do such action all I do was enjoy your games, also all I ask is allow me to restore my account and play thru what I have or please return my $100 in Bitcoin to my account. Thank you for your respond and hope to get this resolved Asap.

Reply Thank you for taking the time to respond to this complaint I appreciate your web site has stepped up to address this issue. I recently sent you and email and i be more than willing to change my review in a non bias was to reflect your action in a fair equatable manner. I appreciate your response and I also appreciate this web site to provide a forum to resolve this problem among consumers and casinos. Big shoot out to casino Guru for your commitment to fairness.

New Comment. I’m extremely impressed with the way Bitfiring to action to resolve my problem. I can now honestly say that this could of been a miss understanding it lead to prove Bitfiring is a new casino but I shows me they were responsible and not afraid to resolve issues thank you Bitfiring for having integrity to give online players the confidence they want when playing online casinos. I would recommend this online casino to everyone because they have fun games and really stepped up to make their customers happy. ( Also thank you to Casino Guru for providing the link to resolve issues like this your platform is fair and equitable for both parties. Gods luck and keep up the good work Bitfiring Casino and Casino Guru.
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  • I like their games had a small issue but hey step up to resolve it Great responsible casino.
BitFiring Casino
vor 2 Jahren
Hello luieayala9. Sorry to hear that you had a bad experience at BITFIRING. Please provide your nickname registered in the system or email, so I can check what happened.Please note that we never block users for no reason. It may be a system fault, or you've violated our Terms & Conditions.If that were a system fault - you would get a complete refund, and as an apology, we will give you 1000 FS.ADDED 11.29.22: Please contact me via info(at)bitfiring(dot)com or haldus(at)bitfiring(dot)com

Edited: Problem should be fixed now, please try to log in and dont forget to check your 1000 FS in All Lucky Clover 5 slot!
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