ForumCasinosIceCasino - generelle Diskussion

IceCasino - generelle Diskussion (Seite 27)

vor 2 Jahren von nadineanders81
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97566 Ansichten 554 Antworten |
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silentstorms80
vor 8 Monaten

I think I would think the same way and I would prefer not to play in casinos if such unpleasantness were to happen. Either way, the casino always has an advantage over the player, who usually loses his money there in the end, so I understand your feelings. 

However, if you ever feel that the casino has deceived you or done something unfair, then feel free to get in touch, or file a complaint, because on the one hand we will try to help you, and if it doesn't work out and the casino doesn't try to do anything about the situation, then it can be reflected in the safety index.

Hopefully, nothing like that will be necessary and your experience will be positive.

Romi
vor 8 Monaten

Yes it is only reason. They just said that they have to see that rapid transfer to pass the KYC. please help me

kakelake
vor 8 Monaten

file they sent me this. But the problem is that in the bank statement there is no thing called rapid transfer. So it cant be seen. So frustrating. They can see the transaction ID:s and all but still want to see that rapid transfer deposit to their site. for what?

kakelake
vor 8 Monaten

Hello. I'm sorry that the issue with this casino still continues. How long has it been now? I would like to help you, of course, so I recommend you to submit a complaint here with our team. They will do their best to get it solved. Please just click/tap on this link 👈 to easily do that. Let us know, if you need any other assistance.

Romi
vor 8 Monaten

Got my money! No need for help anymore but thanks anyway, appreciate it!

kakelake
vor 8 Monaten

Great news, how long did it take to get the money ? 🤗☘️🎉

Do you think you will play in this casino or do you prefer to avoid it ? 

Jaro
vor 8 Monaten

about two weeks... and I think I will skip this casino now on

kakelake
vor 8 Monaten

Hmm, that is exactly the time we give casino's to resolve withdrawal process. So I do not blame you if you skip this one for some time or for the good.

Also, I wish you well in your next choice and may lady fortune smile on you. ☘️

JakeLazare
vor 7 Monaten

I noticed you addressed about ten players with this friendly recommendation. Pardon my manners, but could you support it with a screenshot showing your successful withdrawals?

You know, gambling is a very competitive industry, and even though I have no reason not to believe you, I prefer to be straight. Players usually don't act like this, so your cooperation is appreciated.

The last time I saw such a high level of quite similar engagement, no screenshots were provided.

I appreciate your understanding and upholding transparency. 🙏

vor 6 Monaten

Hallo, ich möchte fragen, wie ich Geld vom Konto abheben kann. Bei mir funktioniert es immer noch nicht. Was muss ich in meinem Profil tun, um auswählen zu können? Vielen Dank für die Antworten.

Automatische Übersetzung
vor 2 Jahren

Hello, have you asked the casino what seems to be the problem?

What deposit method did you use?

vor 6 Monaten

Hallo, ich möchte fragen, wie ich Geld vom Konto abheben kann. Bei mir funktioniert es immer noch nicht. Was muss ich im Profil ausfüllen, um auswählen zu können? Vielen Dank für die Antwort, das wird mir sehr helfen.

Automatische Übersetzung
frantisekjacunsky
vor 6 Monaten

Hallo, was ist das konkrete Problem, wenn eine Auszahlung nicht möglich ist? Hast du schon mal beim Support oder im Live Chat nachgefragt, ob alles erfüllt ist, damit du wählen kannst? Hast du mit Bonus gespielt oder nicht? Hast du dein Casinokonto schon verifiziert? Wie lange kannst du nicht wählen?

Bitte lassen Sie es mich wissen, damit ich Ihre Situation kenne und versuchen kann, Ihnen zu helfen.

Automatische Übersetzung
frantisekjacunsky
vor 6 Monaten

Dear frantisekjacunsky

It would be quite helpful if you could specify your account ID. We would definitely help you out!


Kind regards

vor 6 Monaten

Hi all,


I've noticed alot of people not being able to access their winnings. What I had to do to get mine was to send them NOT a bank screenshot but a saved version of my bank screenshot somehow this allows them to release your funds. As soon as I did this no changed to yes. Try this and let everyone know the outcome please

vor 6 Monaten

As a follow-up I have never gambled at Ice Casino since it left a sour taste in my mouth. I plead with you do not give them your money. You will end up in a nightmare. Thankfully aware to this nightmare site.

starkcatherineamy
vor 6 Monaten

Oh, I would say that screenshots of the bank statement are not taken in most casinos and they often want a pdf form. But I'm glad you were able to verify yourself there in the past and withdraw the money in the end. How long did it take you ? Do you play at any other casinos ? 🙂

vor 6 Monaten

It took about 6 weeks to finally get my money. Thankfully I never gambled a cent while waiting as I think this is what they want you to do and you end up losing all of what you had one. Be careful do not fall into this trap. Thank you again to this forum for helping to get my money. I'm not a faithfull gambler I only do it now and than maybe a few times a year. My advice is to stay away from IceCasino as even the customer service was terrible. Just an all around bad feeling for this site.

starkcatherineamy
vor 6 Monaten

Thank you for describing your experience with the casino and giving me more insight into the situation you were in. 6 weeks is not a short time, so I understand why you are of that opinion now. It's certainly not pleasant if you play occasionally and even from those few times you have to deal with some problems. 

I hope that wherever you play, you will do better and have happier sessions. 🙂

vor 6 Monaten

I have made one ice casino withdrawal but the balance stays the same no matter what I do and it doesn’t let me withdraw my money I don’t know what else I can do I have tried so many times but it’s like this casino is a scam I don’t know I even contacted their support and not only it’s not live but after 3 hours they still haven’t answered I feel like I am being scammed

vagggg
vor 6 Monaten

Oh, I'm so sorry to hear about your inconvenience at the casino. It would certainly be a good idea to tell them what's going on and why you can't make a withdrawal because without that we don't really know anything.

However, when you try to enter a withdrawal, what exactly is displayed, does it throw up a message or does it just not work ? How long has this problem persisted ? 

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