vor 11 Monaten
If the casino is not willing to cooperate with us, there is not much to do, actually. 🤷♀️
The complaint will finish as unresolved, and the rating of the casino will go even lower.
TikiTaka Casino - generelle Diskussion (Seite 10)
vor 11 Monaten
Okay, ich dachte, es gäbe mehr Optionen oder dass Guru Casino mehr Kapazitäten hätte, diese Probleme zu lösen.
Ich fürchte, es gibt keine Lösung dafür. Es handelt sich um ein betrügerisches Casino, das weder antworten noch sich blicken lassen will. Meine E-Mails haben sie seit Wochen nicht beantwortet ...
Automatische Übersetzung
vor 11 Monaten
If they don't even answer us then I'm not surprised. Unfortunately there is not much to do when no one from the casino wants to talk. It's a difficult situation and we try to help as much as we can, but some situations are hard to handle even for us.
I wish we were wrong and it would have been different.
vor 11 Monaten
The withdrawals I made are still being paid. But it goes very slow. The last ones took 10-12 days.
They also put back the limit from 800 to 500 euro. Which will make the process even slower from now on. It seems like a cunning delaying tactic..
vor 11 Monaten
Hmm, that's not very user-friendly at all. No wonder one can easily consider this a tactic. 🙁 I guess you did not get a convenient explanation, did you?
vor 11 Monaten
"Withdrawal limits vary depending on your account level, which is determined by your gaming activity within the last 90 calendar days.It also changes depending on the ratio of your deposits, withdrawals, as well as the bonuses that were received.The level is automatically calculated by our system, and we are not able to influence the status of any player's account manually.Your current status (Level 1) allows you to withdraw up to 500 EUR every 24 hours up to a maximum of 3 active withdrawal requests."
vor 11 Monaten
Nice,...
Not only should the withdrawal limit apply to the entire amount withdrawn, but it should also respect the current limits in effect at the time the player submits the associated withdrawal request. Lowering the limits due to the very same withdrawals is not fair at all and makes no sense. Why would a player deposit at the same time - just to keep the VIP rank at the same level... oh my.
vor 11 Monaten
Exactly. And why would you make more deposites if you already have a nice profit, ready to gamble with.
I received some withdrawals now but it took between 7 and 12 days per withdrawal. The last ones were the slowest.
I guess It will take several months before I got it all.
and I will not be surprised of the website will close or my account wil be shut down in the meantime. We will see...
But still; If it's a pure scam, they would'nt withdrawal any requests ..
vor 11 Monaten
If we were discussing a different casino, I would vote in favor of filing a complaint. We should investigate such a foolish approach, especially since it's free. To be completely honest, though, this site is already recognized as a terrible place to play and I'm not convinced the management cares about fairness much:
Plan to pay but making that a total hell...
What do you think? 🙁
vor 11 Monaten
I have little faith in that either. I post my messages about TikiTaka to let others learn from my experience. The best thing I think is to at least stop depositing money here, stay calm and wait patiently for the ongoing money requests.
I have only received a small part of my winnings now, but after a couple of weeks I have now received my deposit back and a small profit. So it is not the case that they necessarily take all your deposited money.
vor 11 Monaten
We all appreciate your willingness to share even this kind of experience. I am glad to see that you received the deposits, along with a little extra; however, overall, the situation is still very disappointing and every warning shared is a huge help.
vor 10 Monaten
Guten Morgen.
Hat jemand Probleme beim Zugriff auf Casion Online TikiTaka?
Ich kann mich seit gestern nicht mehr einloggen und habe vom Support keine Antwort bekommen.
Danke schön.
Joao Paulo Carvalho
Automatische Übersetzung
vor 10 Monaten
Hello, what does it show you when you try to log in to the casino, can you show me? Have you tried emailing to see if something is wrong.
Do you have money waiting to be cashed out?
vor 10 Monaten
Das Problem wurde gelöst. Danke.
Automatische Übersetzung
AntwortenBewerten1
vor 10 Monaten
That escalated quickly. 😀
but when it is positive all good I would say.
So do you have money here and are you waiting for withdrawal or not? 😀
vor 8 Monaten
Sehr schlechte Erfahrung
Sehr schlechte Erfahrung. Es dauert über drei Tage, bis man Geld abheben kann. Wenn man das Konto mit dem Geld sperrt, wird es nicht zurückgezahlt. Keine Verifizierung für Abhebungen. Dezimalzahlen sind nicht möglich, nur ganze Zahlen. Eine Schande.
AKTUALISIEREN
Zwei Wochen, bis ich mein Geld abheben kann, und sie vertrösten mich immer wieder.
WETTEN SIE HIER NICHT
Verfasst
Automatische Übersetzung
vor 8 Monaten
What is the reason for this delay, though? Have they explained it to you?
So, do I understand that it is written in their terms that if you'd like to close your account, they won't pay the remaining balance on your account? Right?
That really is not good at all, and you have done right to inform everyone here about it, for sure.
vor 8 Monaten
Ja, als ich drinnen war, wurde mir klar, dass dieses Wettbüro in Spanien nicht reguliert ist. Also Vorsicht! Fast hätte ich die 17 Euro vergessen ...
Automatische Übersetzung
vor 8 Monaten
Well, I bet Romi was interested in whether the casino explained the delay to you. We are aware that this casino is not licensed in Spain. But it appears you did not know. If you ask me, the lower Safety Index is a much bigger concern for me.
Many casinos implement this rule because players previously avoided KYC by requesting account closure while their balance was still active. They believe the withdrawal will become instant and take it as an advantage. Hence comes this rule. However, the outcome depends on specific circumstances. This, I believe, brings us back to the issue of your delayed payment.
Of course, when you’re left with such a small balance in the casino account, 17 euros is basically the last sad drop. And the experience you’re describing is exactly the classic ‘casino marathon of misery’ — you wait days just to get any withdrawal, and then they won’t even pay out the small change because ‘decimals? Nope, here we play with whole numbers only, brother.’
At this point, it’s not about fairness anymore, but about this kind of casino trying to squeeze out every last cent and keep you on a leash. Customer support is either slow or completely useless, verification? We don’t need that, it just slows things down. Pure comedy, right?
Glad you have the complaint already...
vor 8 Monaten
Hallo, Romi.
Danke für Ihre Antwort. Sie hat mir das Gefühl gegeben, dass wenigstens jemand versteht, wie surreal das alles war.
Ehrlich gesagt wusste ich erst, dass sie in Spanien keine Lizenz hatten, als ich schon mit dem Auszahlungsprozess feststeckte. Ein großer Fehler meinerseits, das gebe ich zu. Die Dezimalzahlen haben mich sprachlos gemacht: Ich habe dort ein Guthaben, das ich buchstäblich nicht anrühren kann, und sie lassen mir keine andere Wahl, als damit zu spielen. Es ist, als würden sie sagen: „Danke für dein Geld, jetzt geh spielen und schau, ob du das auch verlierst."
Also ja, es ist genau, wie du sagst: ein ausgewachsener Elendsmarathon. Danke, dass du Worte und Humor in etwas gebracht hast, das mich nur frustriert hat.
Grüße und nochmals vielen Dank für die ehrliche Antwort.
Automatische Übersetzung
AntwortenBewerten1
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