vor 10 Monaten
I have tried to submit complaint but it keeps saying Capcha Failed🤷♀️
Jokabet Casino - generelle Diskussion (Seite 2)
vor 10 Monaten
I am trying to submit complaint but it’s saying captcha failed 🤷♀️
vor 10 Monaten
Eventually you managed to add the printscreens as I can see, so good job. Could you also please take a screenshot of when you enter a complaint and it throws you a message - captcha failed ? A full screen printscreen would be best.
I would then pass it on to our team to look into what might be behind the issue. Also what browser are you using please ?
vor 10 Monaten
Hi
i have just managed to submit complaint.
vor 10 Monaten
Great, perfect, so I hope we can help you with your situation.
If you have any updates or anything new don't hesitate to let us know. 🙂
vor 10 Monaten
Have you heard back from them yet?
vor 10 Monaten
If I may just add a small detail: please use the reply button.
When you do, the person you try to reach out to will be notified about your post. 😉 Increasing your chance for a response.
Good luck with the complaint, and have a great weekend!
vor 10 Monaten
Have you heard anything from jokabet directly yet
vor 10 Monaten
No they keep ignoring emails
vor 10 Monaten
It's really bad. I'm in the same boat
vor 10 Monaten
I also submitted a complaint to curaçao e gaming but have had no response.
vor 10 Monaten
That's really bad
vor 10 Monaten
Hello, unfortunately not, and I also saw that your complaint was eventually closed with our team finding out that you did not tell the casino about your gambling issue.
I am very sorry that it ended this way and I wish there was more we could do to help, but in this case there wasn't.
vor 10 Monaten
Hiya, just checking if you've had any correspondence from jokabet yet?. They keep telling me they are still looking into the complaint
vor 10 Monaten
No reply. Also curaçao e gaming have replied stating that this is not one of there casinos with there licence, feel like I’ve actually hit a brick wall .
vor 10 Monaten
That's is awful. Not sure what to do next. It's so frustrating
vor 10 Monaten
Does anybody know who jokabet casino hold there licence with??
vor 9 Monaten
Any news yet?
Re the license I can see the thread below but has Jokabet been in touch yet?
vor 9 Monaten
No response at all.
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