vor 8 Monaten
I have tried to submit complaint but it keeps saying Capcha Failed🤷♀️
Jokabet Casino - generelle Diskussion (Seite 2)
vor 8 Monaten
I am trying to submit complaint but it’s saying captcha failed 🤷♀️
vor 8 Monaten
Eventually you managed to add the printscreens as I can see, so good job. Could you also please take a screenshot of when you enter a complaint and it throws you a message - captcha failed ? A full screen printscreen would be best.
I would then pass it on to our team to look into what might be behind the issue. Also what browser are you using please ?
vor 8 Monaten
Hi
i have just managed to submit complaint.
vor 8 Monaten
Great, perfect, so I hope we can help you with your situation.
If you have any updates or anything new don't hesitate to let us know. 🙂
vor 8 Monaten
Have you heard back from them yet?
vor 8 Monaten
If I may just add a small detail: please use the reply button.
When you do, the person you try to reach out to will be notified about your post. 😉 Increasing your chance for a response.
Good luck with the complaint, and have a great weekend!
vor 8 Monaten
Have you heard anything from jokabet directly yet
vor 8 Monaten
No they keep ignoring emails
vor 8 Monaten
It's really bad. I'm in the same boat
vor 8 Monaten
I also submitted a complaint to curaçao e gaming but have had no response.
vor 8 Monaten
That's really bad
vor 8 Monaten
Hello, unfortunately not, and I also saw that your complaint was eventually closed with our team finding out that you did not tell the casino about your gambling issue.
I am very sorry that it ended this way and I wish there was more we could do to help, but in this case there wasn't.
vor 8 Monaten
Hiya, just checking if you've had any correspondence from jokabet yet?. They keep telling me they are still looking into the complaint
vor 8 Monaten
No reply. Also curaçao e gaming have replied stating that this is not one of there casinos with there licence, feel like I’ve actually hit a brick wall .
vor 8 Monaten
That's is awful. Not sure what to do next. It's so frustrating
vor 8 Monaten
Does anybody know who jokabet casino hold there licence with??
vor 8 Monaten
Any news yet?
Re the license I can see the thread below but has Jokabet been in touch yet?
vor 8 Monaten
No response at all.
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