Hello,
I feel that the casino still has some issues, but aside from that, they try to pay out each player, I believe.
I hope that whatever is causing all delays will be solved eventually.
🤞
I have an account in this casino since January 15th. Yesterday I made a deposit and then played the "Big Bass Bonanza" game. I won a Jackpot and for me that was it. So I requested a withdrawal of my money. After 2 hours, my account was blocked and when I contacted the support team, they told me that after they investigated my account, I was accused of "money laundering". They are accusing me without any proof, I only used this casino for fun in my spare time, not for illegal income. They have my money and they don't want to give it to me. The withdrawal request number is: 0a9aeb7c-fb1e-414c-bc26-20195ce93d5a
Can't imagine how enraging it would be to win a jackpot and end up getting accused of such a serious crime without being provided reasons or evidence to back the claim. You can file a complaint: https://casino.guru/complaints
Last month I was thinking of opening an account there, luckily I didn't
I have an account in this casino since January 15th. Yesterday I made a deposit and then played the "Big Bass Bonanza" game. I won a Jackpot and for me that was it. So I requested a withdrawal of my money. After 2 hours, my account was blocked and when I contacted the support team, they told me that after they investigated my account, I was accused of "money laundering". They are accusing me without any proof, I only used this casino for fun in my spare time, not for illegal income. They have my money and they don't want to give it to me. The withdrawal request number is: 0a9aeb7c-fb1e-414c-bc26-20195ce93d5a
Hello,
it's good that you submitted the complaint. The team will review the issue carefully.
Try to stay calm and visit the complaint regularly for further updates.
i waiting few next days.
from 18.01 and live chat dont know about cashout
I'm sorry to see that withdrawals are still delayed, though again I must repeat that the casino pays in the end. It just takes some time now.
ok. cashout today
With us, this is that I have to file a complaint every time in order to get my money. This is a scam
As I can see you have only submitted the complaint against the Slotella yet.
Do you struggle with the Ice Casino as well? 🤔
Es scheint, dass Ice Casino Sie nicht einmal mit einer Auszahlung von nur 100 $ abheben lassen möchte.
In meinem Fall gab es ein Problem mit der Zahlung, und es dauerte mehr als 20 Tage, bis der Zahlungsvorgang angezeigt wurde, und die zweite Zahlung dauerte 4 Tage.
Ich werde dieses Casino definitiv nicht mehr benutzen.
Wir empfehlen Ihnen, Eis-Casinos nicht zu nutzen.
I play there all the time because they have great 9d deposit bonuses. Because only the bonus is wagered. If I win a lot with real money, I will cancel the bonus and withdraw it. Bonuses are on instagram telegram. sometimes
gets on whatsapp. bonuses are usually over 100% plus free spins, of which often 20 euros come in. On slotsch forms of Spinemental there are bonus spins as if we hit skaters during the game.
So despite the strange payouts (max I waited 4 days and minimum a few minutes). I recommend the casino. because there are no hidden terms and conditions. Each game is played with a bonus. unfortunately there are limits win conversion from bonus (from 300 to 1000).But everything is clear.. when taking the bonus. . The casino is fair. They have an operator who probably doesn't always work out with payments.
My problems with them ended and I will not deal with them again
Hello,
I noticed that. Though I hope these complications were just a temporary matter, I guess I would do the same if I were you. I'm happy it has ended in a good way, of course.
I play there all the time because they have great 9d deposit bonuses. Because only the bonus is wagered. If I win a lot with real money, I will cancel the bonus and withdraw it. Bonuses are on instagram telegram. sometimes
gets on whatsapp. bonuses are usually over 100% plus free spins, of which often 20 euros come in. On slotsch forms of Spinemental there are bonus spins as if we hit skaters during the game.
So despite the strange payouts (max I waited 4 days and minimum a few minutes). I recommend the casino. because there are no hidden terms and conditions. Each game is played with a bonus. unfortunately there are limits win conversion from bonus (from 300 to 1000).But everything is clear.. when taking the bonus. . The casino is fair. They have an operator who probably doesn't always work out with payments.
Hi,
I feel those payment issues are related to the geo-political situation and global instability, a lot of payment providers faced issues in the past, but sadly in some regions this was not enough, local restrictions and limitations played their part as well.
Times are turbulent, so even the fairest casinos can be affected by unexpected coincidences, I'd say.
Anyway, thank you for the detailed overview 👌
Ich habe 44915 Euro auf demselben Konto gewonnen und sie haben mich mit der Ausrede gesperrt, dass ich zwei Konten habe, weiß jemand, was ich tun soll 
Hello vasosou6712,
I am sad about your situation. However, I see IceCasino wrote you information about 2 accounts, which you have in this casino and this violates their terms and conditions. Did you draw a bonus from both accounts? If you did, it is probably the reason why the casino has blocked your account. If you didn't, don't hesitate to make a complaint about this casino on our website. 🙂
Ich spiele nie mit einem Einzahlungsbonus oder Freispielen
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
Kostenlose professionelle Weiterbildungskurse speziell für Mitarbeiter von Online Casinos, die sich auf die Erfahrungen aus der Branche stützen, und die auf die Verbesserung der Spielerkenntnisse und auf einen fairen und verantwortungsvollen Umgang mit dem Glücksspiel abzielen.
Diese Initiative haben wir mt dem Ziel gestartet, ein globales Selbstausschlusssystem zu schaffen, das es gefährdeten Spielern ermöglicht, ihren Zugang zu allen Online-Glücksspielmöglichkeiten global zu sperren.
Diese Plattform wurde geschaffen, um all unsere Bemühungen einer breiten Öffentlichkeit zu präsentieren, damit unsere Vision einer sichereren und transparenteren Online-Glücksspielbranche auch in die Realität umgesetzt wird.
Ein anspruchsvolles Projekt, dessen Ziel es ist, die größten und verantwortungsvollsten Unternehmen im Bereich des iGaming auszuzeichnen und ihnen jene Anerkennung zukommen zu lassen, die sie auch verdienen.
