Well, as I said, you should turn to the licensing authority. I understand you see fraud in every corner, ok—so please, get it investigated properly and come back with the official result. Consult the process with ChatGPT for example; it is very handy.
Of course it may happen and it is a disruption to the thrill of games—no argument about that. Though, in most cases, the problem is on the game provider's side.
Honestly? We have quite often the same issue even with free games here in our library. No manipulation yet bad user experience. Would you say specific games crash more often than the others, perhaps?
Really?
Well, that is not very handy if you want to keep numbers about specific games. I guess if you asked the casino, you would be told the platform or system does not allow that. I understand that many things may seem weird, yet from what I've learned, casinos are not designed by players, so what we feel as essentials may very well be out of the question from the other side, if you catch my drift.
Hello guys I am new at the casino I won and finished wagering about 1k.Now I made the withdrawals.I will keep you posted. Everything good till now verification and etc
Hey, great news, I'm glad you managed to wager the bonus. So let us know how it goes with the withdrawal.
What payment method did you use? Does this bonus have some kind of maximum cashout? 😀
Very slow withdrawals still waiting for the process imagine how long will it take finally with the bank delay
Is your withdrawal still pending and the casino hasn't processed it yet?
Perfektes Casino, sie haben mein Geld sofort eingezahlt und tolle Gewinne mit 80 Euro 1089 gemacht!!!! Ich kann es nur empfehlen
I took their 100% betting bonus up to 200 euro. I won one bet with 60 euro stake and they reduced my max bet to 0.00. Now my money is stuck in the casino, cant bet because I am basically banned from betting with limits of zero euro and cant complete the bonus. I must cancel it and lose all my money or wait 30 days to be canceled by the system and again lose all my money. I just want my deposit back if I am not allowed to bet with them.
Hello, just to be certain right from the start: has this bonus of yours defined a max bet value? And more importantly, how did the casino explain the actual zero limit? It really sounds weird.
Let me know, please.
you can see the Terms for yourself. After contacting them they raised my limits to 0.03 cents (min bet allowed is actually 0.10 cents) to up to 0.42 cents for the biggest events like English Premier League matches or US Open, its not much different than having 0.00 max bet honestly. I need to bet around 2300 euros to complete the rollover in 30 days, meaning I have to bet around 800 events per day with average max bet of 0.1 cents.... It is ridiculous and anti-consumer behavior. This happened after only 1 bet, I have not done anything wrong, I have no other accounts with this casino or their sister sites. You should warn people about this and reduce their ratings.
Ich kann bezüglich Sportwetten nichts sagen,weildafür gehe ich ins admiral wettstüberl^^.Aber dascino mässig ist es ein tolles casino-wie gesagt ,habe ich eine seite davor meinen ausführlichen bericht abgegeben und ich kann ihnen sagen,dass ich oft sehr kritisch dem casino gegen über stehe-vorallem was verifizierung und auszahlung belangt
you can see the Terms for yourself. After contacting them they raised my limits to 0.03 cents (min bet allowed is actually 0.10 cents) to up to 0.42 cents for the biggest events like English Premier League matches or US Open, its not much different than having 0.00 max bet honestly. I need to bet around 2300 euros to complete the rollover in 30 days, meaning I have to bet around 800 events per day with average max bet of 0.1 cents.... It is ridiculous and anti-consumer behavior. This happened after only 1 bet, I have not done anything wrong, I have no other accounts with this casino or their sister sites. You should warn people about this and reduce their ratings.
Oh, I'm sorry to say that, but this si definitely a sportsbook, so even though it still feels weird, there is not much to do about it. 🙁
It seems you're not aware of the fact that our only casino-related website does not address sports betting bonuses, rules, or sportsbetting overal fairness at all.
Please do not consider the casino Safety Index to inform you about sports betting fairness or safety. It does not.
Try websites focusing on SB rather than on casinos, please. I found those websites, but I am unsure about their quality, unfortunately.
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
Good news, after talking to their support Winnerz agreed to refund my deposit despite the fact that my real money was basically turned into bonus money according to the Terms and Conditions. I still don't like how they can limit your max stake and practically freeze your money if you have taken a bonus with big rollover requirements, but at least it shows that even in such cases you can reach out and try to speak to them and they will actually try to help instead of responding like AI bots like many other casinos do.
Oh, finally, some less negative news! I understand it still carries a bit of a sour taste, but I still feel it's more like progress! It's really great to see that the casino and sportsbook care.
Thank you for sharing that!
They make you wager your own money 5x or they take 10% commission of your withdraw. I mean example you deposit 50e and you need to wager 250e even thou it's your own money. There should never be anymore than 1x wager when ur not playing with bonus money. They have updated their policy somewhere in summer so players who used to play there don't have a clue about the new wager policy. And ofc the casino have not informed that to the players. Avoid this casino all costs.
Hopefully Casinoguru will also update their casino review about winnerz casino and their wagering requirements.
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