vor 2 Monaten
Okay, vielen Dank
Automatische Übersetzung
Wazamba Casino - generelle Diskussion (Seite 23)
vor 2 Monaten
I need to change my review of this casino.
I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €290 and decided to withdraw. Then I got an email from Wazamba saying that I hadn’t wagered the free bet and that they were canceling my withdrawal. If that were true, my first €70 withdrawal wouldn’t have gone through. Stay away from this casino — I’ll probably never see my money again. Now they are also asking for verification documents, which will likely take another 10 days. Please help.
vor 2 Monaten
Hallo, es sollten sich mehr Leute zusammentun und das Wazamba Casino melden, denn ich war auch schon oft dort.
Ich empfehle Ihnen, Screenshots und alles von jedem Gespräch zu speichern.
Und es muss an die Lizenzbehörde geschickt werden.
Automatische Übersetzung
vor 2 Monaten
I need to change my review of this casino.
I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €290 and decided to withdraw. Then I got an email from Wazamba saying that I hadn’t wagered the free bet and that they were canceling my withdrawal. If that were true, my first €70 withdrawal wouldn’t have gone through. Stay away from this casino — I’ll probably never see my money again. Now they are also asking for verification documents, which will likely take another 10 days. Please help.
vor 2 Monaten
Have you confronted the casino with this, though? What did they say?
If you need some help from our complaint team, please follow this link where you can submit your complaint.
Explain everything well, and we will intervene in your case.
vor 1 Monat
Stay away from them. Withdrawal is takin 9days ahaha. And they have "delays" like always
vor 1 Monat
Could you perhaps update us regarding your withdrawal, though?
Does it mean that you got your money after 9 days?
vor 1 Monat
No i am waiting 9 days for withdrawal have not gotten it. Now they froze my accaunt
vor 1 Monat
I submited a report with you so you can help me. Now they closed my acaunt and forfetied all the funds. They do not comunicate with me via email
vor 1 Monat
So, they haven't explained to you why they would block your account?
Could it be due to the fact that they need to check your games or bets, though?
Unfortunately, this time we wouldn't be able to help, because, as I can see, your winnings were accumulated from a sports bet. Right?
We don't have a sports section here, and therefore we don't take sports-related complaints, you know. 🤷♀️
vor 1 Monat
Can you please still take me? The problem is not with sport bets is with withdrawal they do not want to give. Can you please take my case?
vor 1 Monat
Unfortunately, the answer is no, because you need to understand that your winnings were from the sports bet. We won't be able to investigate the matter to know if everything was okay with the bet because we have no experts here for sports betting, you know. 🤷♀️
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