Frankly, it seems the casino is not responding even to others. 🙁
I'm truly sorry to say that, but most likely this first bunch of complaints we've received is showing how the casino decided to handle players' issues...
I hope something will change quite soon.
My withdrawal has now been pending for over a month... Contacted support yesterday, this is the answer I got:
Hi, !
We understand there have been delays, and we're committed to rectifying the processing backlog promptly. Utilizing a date and chronological system for payouts, we assure you that your payment will be processed soon from our side
Best regards
Wagerinox
Same answer as the other 20 times I've contacted them. I have no hope of seeing my money.
I remember when we dealt with this and you still had an open complaint. I'm sorry that the casino didn't react in the end and what they write you off is the same thing over and over again. When it's been written several times and you're waiting a month for money, I wouldn't feel good about the whole situation either.
However, I would be happy if I was wrong and you got the money, but I'm not sure if that's really going to happen. Anyway, if it turns out well or you get a response from the casino that isn't a repeat of the same thing, be sure to let me know.
Will keep you guys updated!
Thank you and I will keep my fingers crossed for something relevant and a good result.
So, I'm curious...has ANYONE received a payout from this casino? I have yet to see a claim. I requested my withdrawal 5 weeks ago after 5 crypto deposits...I attempted to withdrawal just a little more than my total combined deposits. My account was verified and I played with NO bonuses. So, according to their lcb listing they should have processed it in 24 hours. But nothing. All I've received is one support reply from them that is the same I get from their support as well:
We appreciate your patience as we work through a backlog of payments. Rest assured, we're actively resolving the issue and will have your payment processed as soon as possible.
Best regards
Wagerinox
I just wonder how long before they vanish into thin air taking everyone's money? It's ridiculous that all of these casino review websites still leave them active with no warnings to new customers. They continue to feed them new victims.
I bet you didn't know that in order to lower its "below average" safety index further, we need to prove the casino guilty. Thus, it would be great to submit a free-of-charge complaint.
Simply put - read this guide to start up 👈
How do you like this idea?
honestly I thought I had, but I guess that was on lcb and askgamblers...submitted.
Thanks.
You're welcome, I'm very curious how it will all turn out in the end because judging from the other players whose complaints I've seen, the casino hasn't tried to resolve anything so far. If this is the case in your situation, the casino will get black points again.
Anyway, good luck.
I also have been scammed. It seems that Wagerinox, turbospins, token Devils and house of spins are the same scam sites. They all have the same problem and complaints.
Only interesting is that there are different licences listed on the websites.
But whats interesting at wagerinox.com is that the Certificate is signed by "RAOUL A. BEHR Managing Director"
If you google this name you find a linkedin profile and a lot of more information. That could be a way to verify if this website is faked and the licence is real.
If someon could use the information to contact or maybe Casinoguru staff also knows contact adresses to verify this information.
Also it would be interesting if affiliate sites have been already payed by this service or if they also got scammed. Partner at wagerinox should be noxpartners.io as listed on the website.
Regards
How did you end up being scammed?
I could not find any details, so what is the problem? Do you care about submitting a complaint so we can take a deeper look into the matter?
Scammed people usually seek help, hence, I bet you could use some support too.
If you don't mind, this article describes the initial steps 👈
Worth your time?
it doesn't help submitting complaints for this casino. They don't respond to ANY inquiries because they are not legit. This casino is a fraud, I guarantee it. I've had inquiries from LCB.org, askGamblers and now here. They haven't responded to any one of them.
I 've had this type of problem from a couple other casinos and I could ALWAYS find a few cases of people who did get paid by the casino. But, not here. No one has claimed payment.
I can definitely believe this casino is a scam, too many people claiming their withdrawals are delayed and no one has shown proof of a completed withdrawal (no solved complaints, or anything), plus the casino score doesn't help.
Filing a complaint does help, even if the casino doesn't react to it, the complaint will be closed as unsolved and it will affect the casino's score, lowering it even more and warning other people (preventing users from registering = casino losing money)
it doesn't help submitting complaints for this casino. They don't respond to ANY inquiries because they are not legit. This casino is a fraud, I guarantee it. I've had inquiries from LCB.org, askGamblers and now here. They haven't responded to any one of them.
I 've had this type of problem from a couple other casinos and I could ALWAYS find a few cases of people who did get paid by the casino. But, not here. No one has claimed payment.
Even in such a situation, the complaint has its value. Through that, not only does the casino get penalized, but other players may also recognize the complaint before making a mistake.
From my point, it's worth it. 🙏
I guess those of us who took a chance on them using the info provided to us from websites like this one are the real losers. Apparently we have to do the due diligence of testing these "businesses" out to verify all the claims they are advertising here. The sad thing, even when we do invest a ton of money at one of these places and discover every thing they are pushing is a lie, there are no ramifications for the casino. They remain available on practically every casino review website until they shut down and disappear with everyone's money or until they are eventually criticized in so many reviewers they are "flagged" as unsafe...but still left online to continue their crimes. It's all really sad. If New York would just get it together and make it legal, we wouldn't be stuck playing at these shady establishments. Regulation should not be a bad word. And we should all agree that FRAUD is.
Did you know that even licensing authorities can't simply shut down casinos? Instead, only the license gets revoked.
I can't ignore the feeling that you would probably like us to beat the competence of an international court. This is not possible. An online casino is a company that may only be "shut down" by a standard legal procedure.
So long for the regulations 🙁
Sad, but true.
So the best we can do is keep all information available to players, allowing them to make decisions based on solid ground. Sadly, other pages only seek profit, and their recommendations are solely based on the amount agreed with the casinos. It is hard to tell honesty from just a business.
🙏
WAGERINOX CASINO ist der gleiche Betrug wie HOUSEOFSPINS
Hello. Sorry to hear you are going thru a similar experience once again. You have done the right thing by submitting a complaint 👌 and our team will try to resolve this issue by pushing up to their limits, I am sure of it.
Unfortunately Wagerinox Casino is yet again one of the less trustworthy ones, I would say. Even when you have a read thru the user reviews 👈, you will find out that there are people with "stories" like yours. Talking about the user reviews, if you would like to help other by describing your own experiences in those casinos, you can submit your own review just by clicking/tapping on this link. I'll leave it up to your decision, of course.
Unfortunately, for now, there is nothing much to do. Let's just keep our fingers crossed and see what our complaint team will find out from the casino. Have you got any update from them, by any chance?
Thanks, I've left a review multiple times but it's not getting approved. I guess I've been to upset when writing them and said things that aren't allowed. I finally gave up after the third or fourth time.
I'm happy to see LCB finally added their redflag warning on this casinos account. I'm still shocked they are open and still giving me the same message when I chat with support...like I really believe they have any intent of processing the backlog and finally paying me.
I see that in mid-January your user review was approved, based on a complaint that ended up unresolved. If you file a complaint, it needs to be resolved first and then we approve or reject it based on the outcome.
However, since nothing has been resolved, I am quite upset. As Romi mentioned in her previous post, the safety index of the casino here is also quite low and this casino is not trustworthy to tell you the truth.
I would be happy if the they would give you your money, but after such a long time I am not sure how it will turn out and anything that would be positive would just surprise me.
I'm sorry.
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