vor 3 Monaten
Account still open and I just received 50 free spins yesterday
AntwortenBewerten1
Spinrise Casino - generelle Diskussion (Seite 2)
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vor 3 Monaten
That's not good at all, for sure.
vor 1 Monat
Same problem.. They don't want to close my account even after I said I had a gambling problem. Wrote a message to Curacao about it no answer yet. Also, I wrote a message to spinrize for a refund because they didn't do anything to block the account and they never answered.
vor 1 Monat
I'm sorry that you experience this problem as well.
Please submit your complaint here, and our team will try to intervene and help you out.
May I ask when exactly you requested the closing of your account due to the gambling issue?
vor 1 Monat
They keep cancelling my withdrawal of $3k and I’m so worried if I’m a victim of this scam casino after reading all the reviews on trustpilot and the same stories of people that never got paid. I have completed all the verification and comply all what they ask for and still I have not received a cents of my winnings.
They even told me to take a photo of myself holding a piece of paper where it says Hi Spinrise and the date which I also did because I wanted to get my money and still put my withdrawal on hold and waiting for almost two weeks now.
Can somebody please help me.
I don’t know any casino who operate like the way they operate and still have a license. If I don’t get my money by this week I don’t care if I spend $50k on lawyers just to put an end of this scam casino!!
They victimised a lot of people here in Australia!!
Verfasst
vor 1 Monat
Hi, am I right in understanding that you are 100% verified? This is necessary in order to withdraw money. Was the main reason why you don't have your money yet that you had to send a photo with the paper?
If you've been waiting for two weeks, it's good that you've opened a complaint and we'll try to help. I believe it will turn out well.
vor 1 Monat
Yes that is the reason why they have not paid me they want me to send a photo of me holding a piece of paper where it says hi Spinrise so I did.
But until now my withdrawal still on pending status and nothing has been processed. This is clearly a scam. I don’t know any legit casino who operates like this. What a joke. I wonder how in the world they are still operating with a license with all the complaints
vor 1 Monat
Okay, but was the selfie you sent verified and accepted? That's why I'm asking if you're 100% verified. If not, you won't be able to withdraw the money.
vor 1 Monat
It was accepted and they are saying now to just wait a little longer to be processed. How much longer???
they said they can’t give me a timeframe.. what a joke. I’m just lost for words now.
vor 1 Monat
All sorted and they paid me
AntwortenBewerten1
vor 1 Monat
Perfect. Sometimes it's important to just wait a little. As I said, it's important to remember that unless you are 100% verified, the casino will not pay you your money. If you successfully complete this process, then it's usually just a matter of time before you get your money.😀
Enjoy your money. 🙂
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