Spinoloco Casino - generelle Diskussion (Seite 3)

Deadspins non-stop...no fun...nothing

Bad luck, right?

Unfortunately, it happens to everyone sometimes. 🤷‍♀️

Sometimes????

Not always, I believe.

What is your opinion, though?

At this Spinoloco Casino, it's always 0 or below stake. Just like Sevenplay Casino, same system... RTP = 0

If you feel this way, it surely would be better to move somewhere else, though. Don't you think?

That's why it is good that you have so many options.

Avoid playing at this casino. I've been waiting for my cashback for almost 4 days (they give it on Fridays). They are constantly postponing it, with daily complaints. The VIP manager assigned to me is highly incompetent compared to the previous one. Every Friday afternoon, I get no response. The bonuses for gambling activity and losses are highly insufficient. To compensate me for this delay, they gave me 10 free spins, ridiculous to say the least.

the new excuse is that the VIP manager is on vacation, my question is: does a VIP client have to be impacted by this?! Is there no other solution? When I ask her for the form to close the account (asked more than 5 times) she ignores the message.

Basically, another pertinent question is: if I hadn't done the math to see the value of the cashback, would I ever receive it?! No, since I asked for the form to close the account I've lost over €600. This casino is smelling like a scam. I have cashback from last week and this week to receive

Evitem jogar neste casino. Estou há quase 4 dias à espera do meu cashback (eles atribuem à sexta). Estão a adiar constantemente, com reclamações diárias. A gestora VIP que me foi atribuída é altamente incompetente, quando comparado com o anterior. Todas as sextas feiras da parte da tarde, fico sem resposta. Os bónus para a atividade de jogo e perdas é altamente insuficiente. Para me compensarem este atraso, atribuíram-me 10 jogadas grátis, ridículo, no mínimo.

a nova desculpa é que a gestora VIP está de férias, a minha pergunta é: um cliente VIP tem que ser impactado por isto?! Não há outra solução?? Quando lhe peço o formulário para fechar a conta (pedido mais de 5 vezes) ignora a mensagem.

No fundo outra questão pertinente é: se eu não tivesse feito as contas para ver o valor do cashback alguma vez o iria receber?! Não, desde que pedi o formulário para encerrar a conta perdi mais de 600€. Este casino está a chegar a "cheirar" a scam. Tenho cashback da semana passada e desta semana para receber

Hopefully you will receive it soon then. It looks like they are short of staff, right?

Unfortunately, our complaint team is able to intervene only after the 14-day time period passes, so we have to wait a bit more.

Please surely inform us about how it is all going.

I've just noticed new terms they have on their promotions; maximum withdrawal of 5x deposit and maximum win of 50 euro per spin, which is insane. That's on top of wagering requirement of 30x (deposit + bonus). I deposited 125 and got a 125 bonus (7500 wager). Was playing for a bit and got a win of 120 euro and then noticed my balance looked wrong and then found the term. I think it's crazy to put a rule like a win limit per spin in, doesn't feel fair. I mean I have zero chance of getting through that much wagering not being allowed to win more than 50 in a spin.

Hello, thank you for mentioning that. I would personally avoid such promo...

I guess you saved us a day, because those are unpleasant surprises, and as far as I can tell, such "updates" are easily overlooked in the terms.