Friend, they know perfectly well what rating this casino has on other resources, like AskGamblers, Trustpilot. But this will not change anything, for some reason they raise the rating of this casino, it is not clear for what reasons. And there is indirect evidence for this.
Hello. From March 17 shuffle.com I don't get paid $5,000! I've gone through all the verification steps, but the money is still not being withdrawn. My username is on shuffle.com : zvrrw1x3113ZxV
Please help me solve the problem.
Hello, did the casino also tell you why you are not allowed to withdraw? Once you've passed verification, it shouldn't be a big problem. I've seen that the withdrawals you've had before have been successful so it would be good to know from them what might be going on.
Anyway, since it's been more than two weeks, I would file a complaint and our team would try to contact the casino and help you.
Do you think that would be a good move for you?
If so, feel free to open a complaint at this link.👈
shuffle dont pay money waitin 10 days scammers ı also write a review about this stay away this casino get high rank but not paying who care your rank points
this same for me I did all kyc they are dont paying holding withdraws this is pure scams..8.2/10 rank point yeah still continues to scam
Hello,
I understand you are not familiar with the Safety Index specifics or what it actually means. If I had to wait more than 10 days for withdrawal, I would feel the same. I get you feel angry.
So, I'm glad you managed to submit the complaint because by doing so, you may actually help change "the rating" eventually. Yet as you are very likely about to find out, my colleagues work with different deadlines.
Hopefully the complaint will be resolved.
They’ve been holding my funds for over 2 weeks in "review"
this is the 20th day
Shuffle ignores me and doesn't respond.
I will file a complaint tomorrow if the money is not withdrawn
I have submit a complaint, they didn’t even tell me an estimated time for withdrawal. It shouldn’t take 20 days.
many people cant withdraw but rank point same here and Safety Index High.At least people reading here not important their index
It makes little sense, does it? However, the explanation is quite simple.
Not care whether you want to hear it. So, just let me know if you are interested to know how this page works. 🙂
ok write here people can understand how its work
Despite what you probably think, the Safety Index value is not about how quickly you get paid but more about whether you get paid in the casino. Since this is just a forum where you present words, not proofs, the Safety Index can't be changed based on expressed experience. First of all, each delay has to be investigated through the complaint. Forum, however, as you correctly expressed, may help other players to decide whether they want to try the casino or not based on your or anyone else's experiences.
However, we adjust the "ratings" based on the complaint outcome. As you may see, not a single complaint against the casino has ever ended up unresolved, which means all players we are aware of have been paid.
https://casino.guru/complaints/all
I understand it is bad that you have to wait for so long, but without knowing the cause, it is far too easy to say that the casino is a scam.
Actually, the word scam means the casino does not pay out. Based on the complaint history, the casino pays out; it is just slow. Simply put, the "rating" does not refer to withdrawal speed.
so ıf they paid out after 1 week or month or years doesnt change their safety index but People don't wait that long.Of course we blame them this scam issue. Would you wait?
Dear Radka,
I welcome your offer to explain how the Safety Index is determined.
Please go ahead and tell us more about how the algorithm works — I’m sure many users here would appreciate understanding the process better.
It's not perfect but this is how it basically works. We are unable to change the Safety Index each time a player enters the forum to say, "hey, I'm waiting for far too long," if you know what I mean. It is not even measurable.
Not to mention that we, forum admins, have nothing to do with the ratings; we are here to secure the forum and help players navigate the page or just help them with less complicated matters.
I imagine it is not what you expected, but I guess this is quite a good tip to start with when you are new:
https://casino.guru/shuffle-casino-review#tab=js-tab-reputation
Each Safety Index is explained - no withdrawal speed, I'm afraid.
thank you for support
Hello
I was not talking about the algorithm, but do you have anything particular to ask?
As I just said, the forum and admins are not in any way related to the Safety Index calculations, but almost anything is explained in the guide section.
Feel free to browse: https://casino.guru/guide 👈
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