vor 4 Monaten
You can't do that here on our forum.
The one thing you can make is to post email and when casino will have it and will answer, then you can delete your post. 🙂
Playfina Casino - generelle Diskussion (Seite 6)
vor 4 Monaten
Okay, Danke für den Hinweis 🙂 Hast du dir mein Problem angeschaut? Gibt es solche Probleme öfter ? Wenn jemand Erfahrung hat, dann wahrscheinlich du 😀
vor 4 Monaten
How was everyone? 🙂 I just want to share by reading forums I was able to check and choose which casino was better! Thanks much and I also win very reliable!!!
vor 4 Monaten
Dear Howwymitsu,
If you would like to receive a response here, please reply to our message with the email address you used for registration. However, please note that in this case, your email address will be visible to everyone.
If you are already in contact with your VIP manager and your issue is being handled, you can simply continue communication with your manager.
If you do not wish your email address to be visible publicly, you can also inform your VIP manager that you are in contact with us on the Casino Guru forum and would like to receive a response here as well. Your VIP manager will notify us, and we will continue communication with you here too.
Kind regards,
Playfina Casino
vor 4 Monaten
Dear BuKar,
We’re glad to hear that you had a positive experience and found the forums helpful in choosing a reliable casino! Thank you for sharing your feedback, we truly appreciate it.
We hope you have chosen our casino and had a wonderful time playing with us. If not, feel free to visit us as well - we’re always happy to welcome you for some fun and good vibes! Wishing you the best of luck and many more great wins ahead!
Remember, we’re always here if you need any assistance.
Best regards,
Playfina Casino
vor 4 Monaten
Hadi.Zein@gmail.com
vor 4 Monaten
Dear Howwymitsu,
Thank you for providing your email address! To successfully withdraw your funds, we recommend using any fiat payment method, for example, the MiFinity e-wallet. We also suggest continuing to use the same payment method for future transactions.
Please note that any new payment method must be verified before processing a withdrawal. To do so, you will need to upload a screenshot showing your name and the account number of the payment method, or a screenshot showing your name and the email address associated with it.
If you have any further questions, we will be happy to assist you.
Best regards,
Playfina Casino
vor 4 Monaten
Vielen Dank werde ich tun. Ich halte euch alle hier auf dem Laufenden
Gruß
Hadi
vor 4 Monaten
I
ch habe bei den Auszahlungsmethoden aber kein Mifinity aufgelistet ? Was muss ich nehmen ?
Verfasst
vor 4 Monaten
Okay, Danke für den Hinweis 🙂 Hast du dir mein Problem angeschaut? Gibt es solche Probleme öfter ? Wenn jemand Erfahrung hat, dann wahrscheinlich du 😀
vor 4 Monaten
Hello,
I believe casino representative demonstrated who actually look into own players' problems. 🙂
We have our own ways, but I'm glad the representative is here to support you.
vor 4 Monaten
Ich habe gerade eine Mail vom Support bekommen, dass ich nur mit Banküberweisung auszahlen kann, du aber sagst mir krypto geht. Was stimmt jetzt ?
Ich habe noch eine andere Bankverbindung, muss ich jetzt extra die Dokumente dafür hochladen und darauf auszahlen? Ich kann den ganzen KYC Prozess auch für meine Krypto Wallet machen ist doch das Selbe? Ich möchte gerne mein Geld haben, was ich gewonnen habe.
vor 4 Monaten
Dear Howwymitsu,
Thank you for your responses and for your patience! According to our system, your last successful withdrawal was to a bank account ending with **5546. If possible, please try to withdraw your funds there again - it should go through successfully. If it doesn’t, we will look for alternative methods.
Best regards,
Playfina Casino
vor 3 Wochen
Ich möchte jedem Spieler der im Playfina Casino gewonnen hat gratulieren. Das ist wirklich eine gute Leistung. In diesem Casino zu gewinnen ist fast unmöglich. Man bekommt kaum Freispiele und wenn doch ist der Gewinn daraus nicht der Rede wert. Das ist echt schade, denn ich könnte sonst nur gutes über dieses Casino sagen.
Die Verifizierung des Kontos hat super geklappt. Ich hätte einmal eine Auszahlung. Auch das hat schnell funktioniert.
Leider macht es aber wirklich keinen Spaß wenn man überhaupt keine Gewinne mehr schafft.
Ich kann jedem nur raten hier nicht zu spielen.
vor 3 Wochen
I believe that luck is not always by our side, actually, and that might be the reason why sometimes you win and other times you don't.
Don't you think so?
vor 3 Wochen
Natürlich hast du Recht. Ist auch völlig normal dass man selten gewinnt. Aber überhaupt keine Gewinne ist dann schon etwas fragwürdig.
vor 3 Wochen
Dear Phoenixmerlin,
Thank you for your feedback.
Every session at the casino involves both wins and losses, and the main goal is to provide an enjoyable and exciting experience. We are constantly working to ensure that your account verification is fast, that withdrawals are smooth, and that you have a safe, comfortable environment - aspects of the experience that we can directly influence and improve. And we are pleased to hear that these processes were smooth and convenient for you.
We also offer a wide selection of slots, table games, bonus offers and other features such as lotteries, loot boxes or the wheel of fortune to enhance the gameplay and make your sessions interesting. While we cannot influence luck or guarantee specific results, we are focused on supporting players and providing the best possible experience.
To help us further review your account and provide detailed instructions, please share the email address registered with your account. Our support team will be able to review your situation and provide any necessary clarification.
We hope that your future sessions at Playfina will be enjoyable and useful.
Best regards,
Playfina Casino
vor 3 Wochen
Hello, and thank you for your engagement on the forum.
Little tip, if I may: When communicating with a concrete player or responding to a concrete post, please use the option "reply" or "quote."
Those features inform the player that there is a direct response.
vor 1 Woche
claudiaoberhumer@gmail.com
Ich bin wirklich schon maximal frustriert
Ihr Casino hat bei mir eigentlich einen guten Eindruck hinterlassen.
Die Auszahlungen gehen schnell. Die Verifizierung war auch kein Problem.
Die Boni sind gut. Meine VIP Managerin ist sehr nett.
Aber die Gewinnmöglichkeiten sind echt schlecht.
Ich habe überhaupt keine Chance mehr. Ich zahle ein und 5 Minuten später - Kontostand 0€.
Das macht keinen Spaß und keinen Sinn.
vor 1 Woche
Dear Phoenixmerlin,
Thank you for your email address. We have checked your account and can confirm that everything is working fine on our end, with no technical issues affecting your gameplay.
As you rightly point out, we focus on providing a seamless experience, including fast verification and smooth transactions. We are pleased that these aspects of our service have met your expectations.
However, it is important to remember that every session includes both wins and losses, and as a casino, we have no influence on these outcomes in any way. Our main goal is to provide a reliable platform and high-quality service that you have already experienced. We hope that luck will be on your side in your future sessions.
Best wishes,
Playfina Casino
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