vor 9 Monaten
I have been playing online since 2017
If i am wrong i will never make a complaint
I have been vip player in many casinos.
i have deep knowledge of online sites.
in my case i am happy to negotiate with n1 bet casino.
N1 Bet Casino - generelle Diskussion (Seite 6)
vor 9 Monaten
This casino has a history of closing accounts when Players wins .
vor 9 Monaten
As I said, let's wait for Peter and he will let us know if the casino has provided relevant evidence or not. It's not good to get ahead of the situation and pass judgement.
vor 9 Monaten
Thanks i trust Casino Guru and Casino guru team.
vor 9 Monaten
Peter has some difficulties and he was injured so maybe it will last a little bit longer for him to reply.
But I hope it will be only small delay. 🙂
vor 9 Monaten
Thanks Get better Peter First. Your Health is my top priority.
vor 9 Monaten
I am not happy with outcome
He is saying i should have told them .
Recently i have posted conversations with them. Casino refused to change my email.
vor 9 Monaten
Please show this to peter. I have tried everything but my complaint closed without any help. Why no one help players ? how i can make a deposits into non existing email accounts. At least help something . Do not help them completely. I have produced more evidence than them.
I am not worried about $477 but i do care they are stealing my winnings .
I thought i will get some help from Casino guru but i am completely disappointed and felt like i wasted my one month . You guys knew from Day 1 i have 2 accounts.
Verfasst
vor 9 Monaten
why you guys wasted my time ????
vor 9 Monaten
I'm sorry how it turned out, unfortunately Peter couldn't have done more for you. Apparently in some cases it is possible to help in such a situation, but from what I have seen this was not one in which it would have been possible.
Opening two accounts is a violation of the rules in any casino, but I think on the other hand the casino might be allowed to change at least something in the future. But the problem was that both accounts were used for playing and depositing. Personally, I would not open the other account in case of any mistake, but I would ask the casino what can be done to make it right. If nothing, then I wouldn't play there because mistakes can happen, as it was in your case. If it can't be fixed, then I would consider that there may be further problems in the future.
Also, please do not share screenshots with your personal details, you never know who can misuse it, so be careful.
vor 9 Monaten
Thanks where i have share screen shot of personal details? Can you please delete it.
Can you atleast help me to get all my deposit from them in 2nd account ? Otherwise they are winnings everywhere
vor 9 Monaten
I did that and deleted the screenshots where you had personal information.
As far as help is concerned, unfortunately it won't be possible. Since the rules have been broken, it is not possible to get the deposits back.
Although I'm very sorry, it won't be possible to do more, but definitely take this as a lesson to learn for the future. 😥
vor 9 Monaten
Casino has broken the rules.
Not me . It is okay.
they are licensed holders and they should be responsible but they are greedy.
Nowadays not even askgambler help players because these casinos pay to all of you and players get nothing in help. bye now
vor 9 Monaten
I still can't believe i did not get my legit winning.
First time in my life online casino kept my money.
vor 9 Monaten
We don't get paid if the complaint is not resolved.
We support fair gambling, but players also need to be aware of what is and is not allowed in the casino. It is not pleasant to experience such a situation, but it is important to realize that a situation like the one you had is a violation of the rules everywhere, and in any casino, even the best, the same thing would have happened to you. If you played on both accounts and the casino proved it to Peter, there was no choice.
When several mediators make the same decision, there's probably something to it.
vor 9 Monaten
I think you guys fully supporting them.
Now rejected my review as well .
wow i can't believe.
I have right to give them review .
Thats what i said before. you guys support casinos not players at all
vor 9 Monaten
Whats the excuse for rejecting review ? 😂
vor 9 Monaten
The review was rejected on the basis of the complaint because the user review was published on the basis of the complaint and was linked to the complaint. So if complaint ended up as unjustified, the user review was rejected because of that.
vor 9 Monaten
Do you know the meaning of review?
Review have nothing to do with Complaints.
You eat food From Restaurants, You have right to give review.
Like here i have used N1 Casino service . I have right to give my opinion.
In my review i can write positive and negative about business.
In complaints means something went wrong and 3rd person have to enter and resolve the issue.
Looks like you guys have lack of knowledge.
Search on google . do not say again we are right here again.
vor 9 Monaten
Totally waste of time service. i wonder why most of casinos here have positive rating because you guys reject negative reviews.
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