Good morning, Ghosts.
The payments team have informed me that the investigation was completed and your funds have been sent to you, can you please confirm if the matter is resolved?
Thank you in advance, and thank you for your patience as well in this matter.
Good morning, Ghosts.
The payments team have informed me that the investigation was completed and your funds have been sent to you, can you please confirm if the matter is resolved?
Thank you in advance, and thank you for your patience as well in this matter.
I want to share my impressions of the casino. The casino has fast registration, clear site navigation, a large number of slot providers, a live casino, responsive live support. What I did not like. Live support cannot provide information about the reason for the delay in approving the withdrawal of funds. Since live support does not have access to full information about your account. In my case, my payment was delayed for more than a day and only after 24 hours I received a notification that my account was under investigation. And for this reason, I had to go through verification. And verification lasted more than 48 hours from the moment of uploading documents. Although according to the letter from the service that checks the documents, the verification time is 48 hours. I had to write to both live support and other services to remind them of the lack of verification results. Today I received a notification that my account is fully verified and I received the money. If I offended anyone I apologize, but I was not able to write my conclusions.
I am glad that you received your money, and thank you for sharing your experience about the casino. If you wish, you can write a user review for this casino here as well. I believe it would be really helpful for others.
May I ask if after all this you will continue playing there?
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Ein anspruchsvolles Projekt, dessen Ziel es ist, die größten und verantwortungsvollsten Unternehmen im Bereich des iGaming auszuzeichnen und ihnen jene Anerkennung zukommen zu lassen, die sie auch verdienen.
