vor 9 Monaten
Yes, and Instant Casino and Simba n.v was owned by Christiana Georgiou from Kallis&Kallis advocates
vor 9 Monaten
Run in the background by Bad Hombre Gaming. Their CEO and others are on LinkedIn
AntwortenBewerten1
Instant Casino - generelle Diskussion (Seite 10)
vor 9 Monaten
I am writing this to share my frustrating experience with Instant Casino, hoping it serves as a warning for others.
Over five months ago, I requested a refund via email. Despite my repeated follow-ups, I never received a single response to my emails. In my desperation for answers, I turned to their live chat almost daily, only to be met with the same stalling and unhelpful messages.
Adding to my frustration, Instant Casino decided to block me on Telegram, Twitter, Instagram, and Facebook, effectively cutting off all other communication channels.
After months of persistence, live chat finally confirmed that my refund was being processed. I even have proof of these conversations. Yet, weeks later, I still have not received my money.
This situation is unacceptable. The lack of communication, poor customer service, and outright avoidance of accountability is appalling. It shouldn’t take months of relentless effort just to get back what is rightfully mine.
I strongly urge others to think twice before engaging with this platform. If Instant Casino truly values its customers, I hope they address this issue immediately and reconsider how they handle refund requests in the future.
vor 9 Monaten
This is really taking way too long to get solved, especially if the casino has promised that they will send you the refund.
I hope it will be solved as soon as possible and will wait for your updates here. 🙏
vor 8 Monaten
Leider ist Instant Casino ein scam Casino wie jedes andere . Instant Casino und goldenpanda die selbe Seite .sie werben mit schnellen Auszahlung welches der Hammer war und so Spaß gemacht hatte . Nach 10 Auszahlung ca die nach 1min auf meinem Bankkonto waren , bekomme ich meine sofort Auszahlungen mehr sondern muss mindestens 2 Tage warten .es ist wieder die Taktik wie bei allen anderen das man sein Geld dann wieder verspielt . Leider muss ich von diesen Casino abraten . Es gibt's wohl nur US Casinos die wirklich wirklich seriös sind .
vor 8 Monaten
Even the CEOs of the company behind them - Bad Hombre Gaming - refuse to answer anything. Literally every contact person at Instantcasino.com and Bad Hombre Gaming ignore every single message from me, my lawyers, Revolut and Mastercard. We know who they are and where they are - they can't hide but yet seem intent on just batting the issue to the side and not responding to formal communications. Up there with the worst Casino operators I have ever used. Lies, deceit, fraud, ignorance. When Mastercard shutdown their fraudulent merchants and and recover my funds and stop them ever accepting Mastercard payments again then I'll be laughing and it is going to happen real soon - they know this from the emails directly sent to them by Mastercard which I have a copy of. Times ticking for this scummy organisation.
Verfasst
AntwortenBewerten1
vor 8 Monaten
Können sie mir sagen welches Casino sie empfehlen können welches wirklich seriös und sofort Zahlungen anbieten ? Denn Instant Casino ist es nämlich nicht .
vor 8 Monaten
my promised refund still has not been paid, no response on emails, blocking me on insta, x, facebook and telegram. They are now also ignoring chat messages. I will haunt this casino down until every last cent has been paid back.
vor 8 Monaten
Leider ist Instant Casino ein scam Casino wie jedes andere . Instant Casino und goldenpanda die selbe Seite .sie werben mit schnellen Auszahlung welches der Hammer war und so Spaß gemacht hatte . Nach 10 Auszahlung ca die nach 1min auf meinem Bankkonto waren , bekomme ich meine sofort Auszahlungen mehr sondern muss mindestens 2 Tage warten .es ist wieder die Taktik wie bei allen anderen das man sein Geld dann wieder verspielt . Leider muss ich von diesen Casino abraten . Es gibt's wohl nur US Casinos die wirklich wirklich seriös sind .
vor 8 Monaten
May I ask if the casino explained this delay anyhow, though?
vor 8 Monaten
I had 1000€ withdrawn from ''instant casino'' but my bank declined their payment because the description they put was not valid (I had in the past many successful withdrawals form the same bank).
So I had my bank to confirm returning the money back to instant casino and now after one month and lots of emails and talking with bots all i get is the same answer: At this time, there is no new update regarding your payment. Please rest assured that our dedicated team is actively working on processing it as soon as possible.
Is there actually anything i can do to claim my money back??..
vor 8 Monaten
So, can you see the money back in your casino account now, or there is nothing visible? 🤔
Also, is there any other withdrawal option available for you, by any chance?
vor 8 Monaten
No money is not visible that is my problem they won't allow the money back to my account even after all evidence i have provided to them and they always give me the same reply on support and i feel like that i am talking to bots to be honest.
Other withdrawal options are available but to use them i need the amount back.
vor 8 Monaten
Yeah, I understand your point, and I really hope that our team will be able to move forward with your complaint soon.
It really is weird that this money got lost just like that. Right?
vor 8 Monaten
Well for me if they get a rejected payment from a bank they should automatically sent the money back to the account they were withdrawn from. I really don't know why the stalling this situation. Hope they give my money back anytime soon so i can withdraw again.
vor 8 Monaten
I have to agree with you on this; they really should, but we have to find out where the fault happened here, you know.
Hopefully, soon we'll know more.
vor 7 Monaten
When I won 400 euros they closed my account for no reason，Sent relevant emails but no reply
vor 7 Monaten
Oh, I'm so sorry, you didn't get any explanation from the casino and they took your money? I think an answer from the casino would be more useful than silence because we don't know much from this.
Anyway, I saw that you filed a complaint and our team will try to help you. I hope that will be possible.
If something changes and you get more info, let us know.
I'll keep my fingers crossed.🤞
vor 2 Monaten
Mein Auszahlungsantrag ist nach 24 Stunden noch nicht bearbeitet. Ich habe um eine Erinnerung gebeten und wurde aufgefordert, meine Dokumente zu überprüfen. Nach der Überprüfung ist auch mein Krypto-Auszahlungsantrag noch nicht bearbeitet. Wie lange soll ich Ihrer Meinung nach warten? Muss ich mir Sorgen machen? Ich habe nämlich nur 50 € abgehoben, um zu überprüfen, ob alles in Ordnung ist. In Wirklichkeit muss ich Beträge über 20.000 € abheben. Ich möchte keine Probleme.
Im Chat wurde mir bestätigt, dass es kein Problem mit meinem Konto gibt und die Verifizierung erfolgreich abgeschlossen wurde. Ich lese allerdings keine guten Bewertungen und das macht mir Sorgen.
Automatische Übersetzung
vor 2 Monaten
Hello, I guess you have to wait unless it is more obvious what has caused the issue. It could be just an ordinary delay, especially when you say they confirmed your verification successfully. Despite the name, many players have experienced delays with this casino. 🙁 It is not overly the safest choice, If I may say so.
Please keep us posted about the progress; I hope it won't take long, of course.
AntwortenBewerten1
vor 2 Monaten
Kann Ihr Service im Problemfall Druck ausüben? Empfehlen Sie mir letztlich, mir Sorgen zu machen oder generell nicht? Angesichts der Zahlen, über die wir sprechen.
Automatische Übersetzung
vor 2 Monaten
Yes, but not right now, I'm afraid. You see, we give casinos 14 full days to catch up with the delay.
I suggest you check the green link I sent you to see how safe the site is according to our findings. Not very convincing, though...
vor 2 Monaten
Sie haben mir zugesagt, mir das gesamte Geld zu überweisen. Als ich jedoch nach den SWIFT-Codes fragte, ignorierten sie mich völlig. Ich habe eine Beschwerde eingereicht und euch gebeten, mich so gut wie möglich zu unterstützen; vielleicht können wir gemeinsam eine Antwort bekommen. Danke Leute, ihr seid die Besten.
Automatische Übersetzung
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