vor 7 Monaten
seit dem 21. Juni auf Eis gelegt
Automatische Übersetzung
AllySpin Casino - generelle Diskussion (Seite 4)
vor 7 Monaten
Hallo, ich habe große Probleme mit dem Timing. Sie sagten mir, ich solle das Geld am 25. Juni auf mein Konto überweisen. Sie sagten 3-5 Tage, und nichts. Seitdem machen sie keine Fehler mehr. Heute, nach einem Monat, habe ich es geschafft, in den Online-Chat zu gelangen. Dort behaupteten sie, sie hätten das Geld im Juni überwiesen und den Chat dann abgeschaltet. Ich weiß nicht, wie ich weitermachen soll. Wenn es ein technisches Problem mit der Zahlung gegeben hätte, hätte jemand auf etwa 50 E-Mails geantwortet, die ich ihnen geschickt habe.
Automatische Übersetzung
vor 7 Monaten
This has really been going on for a long time. Right?
So, I would surely suggest you file a complaint here with our team, and we will investigate the whole situation and hopefully will be able to find out the reason for all this.
What do you say? Will you try that?
Have you ever withdrawn your winnings from this casino before?
vor 7 Monaten
Did you manage to whithdraw?
vor 7 Monaten
According to what the player described in his complaint, yes, he got the money in the end.
Why do you ask, are you waiting here for a withdrawal too?
vor 7 Monaten
Yes. I made complaint. They are delaying. They cancel me twice.
vor 7 Monaten
Nach fast einem Monat des Wartens... erhielt ich
Automatische Übersetzung
AntwortenBewerten1
vor 7 Monaten
Did they canceled it or you just waiting?
vor 7 Monaten
Did they tell you why they canceled your withdrawals? How long have you been waiting for your money?
If you also have a complaint, our team will try to help you.
But we also give casinos 14 days to send you money.
So I guess patience is still needed.
vor 7 Monaten
Hi. No they didn't tell me why they canceled. I sent emails why is taking so lont and they don't give me answer.
vor 7 Monaten
Es ist schwer, einem solchen Casino wieder zu vertrauen.
Automatische Übersetzung
vor 7 Monaten
I won't play there anymore. I wrote to them today, they say today is the third day, please be patient.
vor 7 Monaten
Hi. No they didn't tell me why they canceled. I sent emails why is taking so lont and they don't give me answer.
vor 7 Monaten
I thought so too.
But we'll have to wait, obviously, based on how it is at the moment, and hopefully you'll have a new update soon.
If not as I said, we will try to help you.
vor 7 Monaten
They just paid. I asked for closing the account
vor 7 Monaten
Excellent, I'm so glad.
Can you let me know if the account closure went well?🙂
vor 7 Monaten
Hi. They closed account. I had to wait 24 h for reply and they asked me why
vor 7 Monaten
That's a pretty good time I'd say. The fact that they asked you why is also normal because sometimes they try to "save" players by giving them a bonus.
Anyway, when you've done all that, I believe you'll have a better experience for yourself elsewhere.🙂
vor 6 Monaten
Terrible experience with this casino and the RTP is non existent! Or haven’t experienced it yet and I have put several hundred$ into this casino, and when I did win a small amount I tried to withdraw it and of course I couldn’t because they said I had an active bonus running which I never agreed too.
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