Viking Luck Casino - generelle Diskussion (Seite 3)

Good morning Jaroslav

30 days already waiting for a withdrawal

One of the last answers

Maomao (VikingLuck)

August 30, 2025, 4:25 PM EEST

Dear Manuel Alonso Sesto,

Thank you for contacting our customer service team.

We fully understand how important this is to you, and we want you to know that your request is being handled with all the care and attention it deserves. We assure you that you will soon receive an email with updated information on your situation, especially regarding late withdrawals.

If you have any additional questions, please do not hesitate to contact us via email. support@VikingLuck.com or live chat.

Best wishes,

Customer service

Buenos días Jaroslav

30 días ya esperando por un retiro

Una de las últimas respuestas

Maomao (VikingLuck)

30 ago 2025, 16:25 EEST

Esrimado Manuel Alonso Sesto,

Gracias por ponerse en contacto con nuestro equipo de atención al cliente.

Entendemos perfectamente lo importante que es para usted, y queremos que sepa que su solicitud está siendo atendida con todo el cuidado y atención que se merece. Le aseguramos que en breve recibirá un correo electrónico con la información actualizada sobre su situación, especialmente en relación con los retiros atrasados. 

Si tiene alguna pregunta adicional, no dude en ponerse en contacto con nosotros a través del correo electrónico support@VikingLuck.com o el chat en vivo.

Los mejores deseos,

Servicio al Cliente

I made withdrawals at this casino without any problems.

Realizei saques nesse Casino sem problemas.

Well, for me, it's been a bit impossible to receive my money. I've been waiting since July 31, 2025, and I've only received 5,500. It took up to a month to approve the first withdrawal.

Greetings

Pues para mi esta siendo un poco imposible recibir mi dinero. Llevo desde el 31/07/2025 y solo he recibido 5.500. Han demorado hasta 1 mes para aprobar el primer retiro.

Saludos

Some casinos took 45 days to pay me, they even asked for a selfie in front of the computer with the casino's website open in the background, others asked for a selfie with the date and the name of the casino, even though it was absurd I complied with everything they asked for and I ended up receiving a public complaint, you have to be patient and leave the money there and play in other casinos and when you wait.

Tem Casino que demorou 45 dias para e pagar, solicitava até selfie em frente ao computador com o site aberto do Casino no fundo, outros pediu uma selfie com a data e o nome do casino, mesmo sendo absurdo eu atendi tudo que solicitaram e acabo recebendo com reclamação pública, tem que ter paciência deixar o dinheiro lá e jogar em outros casinos e quando aguarda.

I don't see the point in having to wait so long to receive your money. I also play at many casinos, but I've never had this problem. Just yesterday I played at one, won €2,000, and received the money in seconds, right away.

No veo lógico tener que esperar tanto tiempo para poder recibir tu dinero. Yo también juego en muchos casinos, pero nunca he tenido éste problema. Ayer mismo jugué en uno, gane 2.000 € y recibí el dinero en segundos, al momento.

I also play in casinos that pay out in seconds, I'm saying what happened to me if you want to wait wait if you don't want to wait play everything.

Eu também jogo em casinos que pagam em segundos, estou dizendo o que aconteceu comigo se quiser esperar espera se não quiser esperar jogue tudo.

I hope I don't plan on playing any more money at this casino.

Thank you and greetings

Espero, no pienso jugar ningún dinero más en este casino.

Gracias y saludos

I've been waiting for my €1,500 payout for 8 days! They always say the same thing: STAY AWAY!

You have to open a public complaint, Casino has 14 days to pay.

Tem que abrir uma reclamação pública, Casino tem 14 dias para pagar.

Where can I file a public complaint?

Hallo, was haben sie Ihnen nach einer Woche Wartezeit gesagt? War eine Überprüfung erforderlich?

Wie ein anderer Spieler sagte, geben wir den Casinos 14 Tage Zeit, um den Spielern ihre Beträge auszuzahlen, und wenn das nicht geschieht, versuchen wir zu helfen.

Sie könnenhier unter diesem Link eine Beschwerde einreichen.

No, no verification has been required so far. They just keep saying they're busy and apologize for the delay.

Es handelt sich also um einen klassischen Fall. Ich verstehe, dass es in Casinos zu Verzögerungen kommen kann und dass die Schuld manchmal nicht allein bei ihnen liegt.

Welche Zahlungsmethode haben Sie verwendet?

Bank transfer but today I changed one of the 3 withdrawals to bitcoin

Nun, mal sehen, was zuerst kommt.

Hat Ihnen das Casino geraten, Ihre Zahlungsmethode zu ändern und dass Kryptowährungen schneller sind?

No, I just wanted to see if it might be paid out faster that way.

Okay, mal sehen, ob es klappt oder wie es ausgeht. Normalerweise wird empfohlen, für Auszahlungen dieselbe Methode zu verwenden, mit der man eingezahlt hat. Ich bin gespannt, ob es funktioniert.

Yes, I sent €500 twice via bank transfer and once via crypto, let's see what happens.

Gib mir Bescheid, wenn es etwas Neues gibt.

Ich drücke die Daumen. 🤞