Hello
I registered in November 2023 and got 50 free spins bonus sing up after successful verification. I had good luck and was able to fulfill the wagering.
I now have real money
I make a withraw request for my cryptomoney wallet on 30/11/2023
Since that time, I have no longer been able to contact casino customers. I have sent many emails and have not been answered. Why my withdrawal request has been in waiting mode since then?
Hello
I registered in November 2023 and got 50 free spins bonus sing up after successful verification. I had good luck and was able to fulfill the wagering.
I now have real money
I make a withraw request for my cryptomoney wallet on 30/11/2023
Since that time, I have no longer been able to contact casino customers. I have sent many emails and have not been answered. Why my withdrawal request has been in waiting mode since then?
Same exact thing happened to me. But I deposited and won without using a bonus back in September and still have not been able to withdraw. I've gotten no contact as well.
Hello, since you have been trying to withdraw for quite a long time, has your casino account been verified ? Alternatively, did the casino tell you why you are not allowed to withdraw your winnings ? Have you also tried to communicate with the casino or are you completely without an answer ?
Anyway, you managed to open a complaint, which was a good step since you have been waiting for quite a long time for your withdrawal. If you would like to know what to expect from a complaint you can go through this guide.
I'll keep my fingers crossed that it all goes well and if you have any news, don't hesitate to let me know.
Yes they initially said they had to look into my winnings as I won a large amount as a new player with just a $21.00 deposit. That's the ONLY thing they ever said to me. Then after that no word at all 🙁
Okay, as the complaint suggests, the verification should not be the problem.
I know it's hard, but I believe we need someone from the casino to explain. It could be just a delay, but no one outside this casino can tell that for sure. 🤔
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
Kostenlose professionelle Weiterbildungskurse speziell für Mitarbeiter von Online-Casinos, die sich auf die Erfahrungen aus der Branche stützen, und die auf die Verbesserung der Spielerkenntnisse und auf einen fairen und verantwortungsvollen Umgang mit dem Glücksspiel abzielen.
Diese Initiative haben wir mt dem Ziel gestartet, ein globales Selbstausschlusssystem zu schaffen, das es gefährdeten Spielern ermöglicht, ihren Zugang zu allen Online-Glücksspielmöglichkeiten global zu sperren.
Diese Plattform wurde geschaffen, um all unsere Bemühungen einer breiten Öffentlichkeit zu präsentieren, damit unsere Vision einer sichereren und transparenteren Online-Glücksspielbranche auch in die Realität umgesetzt wird.
Ein anspruchsvolles Projekt, dessen Ziel es ist, die größten und verantwortungsvollsten Unternehmen im Bereich des iGaming auszuzeichnen und ihnen jene Anerkennung zukommen zu lassen, die sie auch verdienen.
Bitte deaktivieren Sie Ihren AdBlocker