I was sent an email with a 200% bonus'. where to make a deposit first and then go live chat for the bonus. i used last money for gambling,
the agent says that this voucher is not for me, although in the email
they call me by name..
the deposit will not be returned without the required turnover Ver
what you thinking
Is it a scam. they should at least allow the deposit to be withdraw
.
Hello,
I guess it would be good to know, why this bonus is not available to you. Can you tell us, please?
Did you use the link from the email, I mean did you enter the casino site directly by clicking the proper hypertext link from the promotional email?
This is usually the proper way how to get the bonus.
Generally speaking, if the casino (or partner who manages promotional emails) made a mistake, it is not your fault, I'd say that an honest casino would accept that you were motivated by this offer and you would probably not deposit on your own. If there is no way how to provide the bonus, I feel that returning the deposit is fair.
I had 2 such promotion before and it was fine.Therefore, I made a deposit without fear. however, this time he heard that there is a bonus for his fuse. They behaved very badly
I'm sorry, nothing I can add from my side.
We would need to hear a more detailed explanation from the casino. I'd say, that it just happened, and if you feel that you deserve a better approach, you can always try another casino.
Aside from the poor pro-client behavior quality, how do you feel about other aspects? What about games available to you, and so on?
The casino has a very good reputation, so I'd like to find out what you think about it, let's say in general.
casino is ok.
no problemu with cashout. . simple t&c.
only limit peer day 500e.
i won 1400e
3 days cashout 500, 500 , 400. but last 400e waiting long time.
overall the casino is ok. I writes about my case because it is our only weapon in the clash with the casino, which has a record that it always has a final decision
I think that possibly helped other players to decide whether they like to try the casino or not.
Thank you for that, I understand your point and I hope that you will keep an eye on the forum and will also keep sharing your experiences with us.
Probable SCAM! I warn against payments. At the end of October, I made a deposit to them (I didn't get a 1st deposit bonus even though I did everything correctly, but never mind). On November 1, I ordered 3 withdrawals, I got information that withdrawals take up to 3 working days. After 3 days I found out that the withdrawals are already with the financial operator and I will have them in my account within a few hours, the next day the same translation. After another 2 days, I received information in the chat that the payments are accepted by the financial department and will be paid out soon (i.e. they have not been with the financial operator for several days :)) And so for 3 weeks I have been regularly asked for a moment of patience and assured that I will get my payouts soon.
Hi there,
So your account is fully verified now and it has been 3 weeks since you submitted the withdrawals, right?
Well, it's good that you are updated regularly. I truly hope that this is not another casino having trouble with local payment providers like other casinos have at the moment. Well, you can submit a complaint and we shall see if we can help you out. I'd like to point out that the casino is a decent one, so I guess that there must be some sort of trouble the casino is not able to solve immediately on its own. 🙁
Ich warte seit Dienstag, dem 12.03.2024, auf 3 Abhebungen und sie stehen immer noch aus. Den Kommentaren, die ich von anderen gelesen habe, ist zu entnehmen, dass ich mir langsam Sorgen mache
Hello, I don't think I would worry yet as it's only a few days and we give casinos 14 days to sort out the withdrawal process. Have you tried asking support when they could theoretically send them to you ? Do you already have a verified casino account ? Did you play with the bonus or not ?
Let me know.
Im waiting 3 withdraws, the first one is from 11/3/2024 and they told me it should be complete in 3 business days time! More than 7 business days have passed and the only thing they say to me is to be patient and is nothing to worry about and that there are delays in processing! I started to worry because almost 10 days have passed since my first withdraw request! Please tell me i have not to worry and i will get my payments
Freund, ich weiß ehrlich gesagt nicht, dass es so etwas gibt, und ich warte seit dem 3. Dezember darauf, dass mir jeden Tag genau das Gleiche erzählt wird, und jetzt weiß ich nicht, was ich glauben soll
Die Wahrheit ist, dass ich auch am 03.06.24 einen Auszahlungsantrag hatte und dieser am 13.03.24 abgeschlossen wurde. Das ist also gut, aber was ist mit dem Rest meiner Auszahlungen? ES WAR FAST 10 TAGE
Ich wünschte, mein Freund, denn ich habe drei, auf die ich warte, und eine weitere, die ich einfügen muss. Jeden Tag rede ich die ganze Zeit
Alter, wir müssen nicht die Einzigen sein, die ich auch aus einer anderen Beschwerde über Verspätung gesehen habe
its the 10th day of waiting for my 3 withdrawls, still the same excuses about delays, they cannot give me an exact date of payments! i started to worry when they say i dont have to worry and my withdraws will be completed soon
Und das Gleiche gilt für mich, mein Freund, alle zwei Stunden rede ich im Chat und sie sagen mir dasselbe
Was soll ich sagen? Ich hoffe, so schnell wie möglich bezahlt zu werden
Nur eines, wenn es nicht jedes Mal das Gleiche ist, denn deshalb bin ich mir nicht sicher, ob er mir gesagt hat, dass es vor dem SK gemacht wird
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
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