I warn anyone and everyone not to use pitbet, as it is a scam. I have seen people say this about loads of non-gamstop casino sites and never had any problems. Until I started gambling with pitbet. I have been waiting 4 weeks to have my documents verified, which they purposely delay so that you spend your winnings. Having a gambling problem means it is hard to not keep spending winnings while it just sits in your balance. I tried to contact them on many occasions to try to verify my account. And even tried to close my account 4 weeks ago and still haven’t had a single reply. Listen to me when I tell you this. DO NOT USE PITBET IT WILL CAUSE YOU PROBLEMS, use other sites such as goldenbet etc.
I am really sorry that you have to experience this.
Also, the safety index of this casino is very low, so I hope that others will notice it as well and avoid such casinos.
Whenever you find time, please reply to your complaint resolver in the complaint thread, as he needs some additional information from you, and let's hope we can help in this situation.
I have now replied but don’t think anything can be done about it, I intended to put the complaint in to warn anyone else about using this casino. Thanks
Thank you for that.
I'm sorry that you have lost your balance and were not able to get to the resolution of your complaint.
Unfortunately, now it will surely get rejected, you know. Our complaint team can intervene only if there is some money left in the account.
Please try to stay away from this casino now, at least, as you can see that it's no good, like their safety index.
Will you?
And please know that we are here if you need any help.
Yes I will be staying away from this app, and gambling all together hopefully as there is always only 1 winner. Thanks.
They’re shocking I’m the one who had 7498 frozen they’re definitely a scam site and are also linked to 7bets casino who are notorious for not paying out winnings. Please everyone stay away from this casino it’s criminal what they’re doing 😢
They’re shocking I’m the one who had 7498 frozen they’re definitely a scam site and are also linked to 7bets casino who are notorious for not paying out winnings. Please everyone stay away from this casino it’s criminal what they’re doing 😢
Unfortunately, also their safety index shows that it is better to stay away.
I just hope that you won't come across any kind of issue anymore like you did at this casino.
not paying out money just keep ignoring emails and now they’ve taken the option to withdraw off my account. anyone help?
So, it is good you submitted your complaint here, where our team will investigate the whole matter.
How come they always put some bonus into your account without you even knowing about it?
Isn't there an option to reject the bonuses, or you haven't noticed that you play with a bonus on time?
Also regarding the withdrawal option been taken from your account: have you tried to contact them, or there is no way of any contact?
they have told me i have automatically started the bonus and that i must now wager £6000 because i deposited £200 and got given a £5 bonus, so now i must wager £6000 in order to withdraw. how is this possible? and they then made me restart the wagering because i apparently went against there wagering rules by going over the maximum bet.
That is what I mean: how come they give bonuses without you knowing about them, and why couldn't you reject them?🤷♀️
Have you read those terms, though? Are they available for you to see?🤔
leider wurde mir die option Geld abzuheben genommen...
Would you like to tell us more about what happened?
What is the reason for that?
ist wieder aktiv...aber jeder Auszahlung wird storniert
obwohl mein account fully verified ist und ich immer ohne bonus eingezahlt habe...macht es sinn hier eine Beschwerde einzureichen? es geht um 10.000 euro
danke!
It surely does make sense to file a complaint, especially if your account is fully verified and you don't have any explanation about why it is being cancelled.
Please follow this link to do so, and we'll wait to see what our team will be able to find out.
Have you ever withdrawn any winnings from there before, though?
I tried to do it but i always get an error
tried different browser to the the complaingment
No they always canncle my withdrawl
And Tell me to wait for a mail
since weeks now
Sorry, but do I understand correctly that you are not able to submit a complaint?
Could you tell us what exactly the problem is, please?
If possible, include some screenshots as well.
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
Kostenlose professionelle Weiterbildungskurse speziell für Mitarbeiter von Online Casinos, die sich auf die Erfahrungen aus der Branche stützen, und die auf die Verbesserung der Spielerkenntnisse und auf einen fairen und verantwortungsvollen Umgang mit dem Glücksspiel abzielen.
Diese Initiative haben wir mt dem Ziel gestartet, ein globales Selbstausschlusssystem zu schaffen, das es gefährdeten Spielern ermöglicht, ihren Zugang zu allen Online-Glücksspielmöglichkeiten global zu sperren.
Diese Plattform wurde geschaffen, um all unsere Bemühungen einer breiten Öffentlichkeit zu präsentieren, damit unsere Vision einer sichereren und transparenteren Online-Glücksspielbranche auch in die Realität umgesetzt wird.
Ein anspruchsvolles Projekt, dessen Ziel es ist, die größten und verantwortungsvollsten Unternehmen im Bereich des iGaming auszuzeichnen und ihnen jene Anerkennung zukommen zu lassen, die sie auch verdienen.
