Das Casino ist eigentlich gut..nur leider wird nicht klar kommuniziert wann man verifiziert ist. Wenn man nicht verifiziert ist wird der Betrag immer sofort wieder auf Konto gebucht...ist man dann verifiziert dauert es natürlich länger bis die Auszahlung bearbeitet wird. Wenn diese Schwachstellen behoben sind hat dieses Casino jede Chance auf ein sehr gutes Casino zu sein.
Hello.
thank you for your opinion. I'd like to say that complicated verification is among the most frequent topics in complaints. 😐
Hallo,
Ja es sollte vom Casino einfach alles transparenter sein..man bekommt keine Aktualisierung per Email oder eine Information zur Verifizierung oder bearbeitete Auszahlung.
Meine Auszahlung wurde vom Support bestätigt, leider wurde der Betrag nicht auf genehmigt gestellt sondern ist noch immer auf Verarbeitung. Das einzige an was man erkennt das die Auszahlung bearbeitet wurde ist dass man die Auszahlung nicht mehr abbrechen kann...aber ansonsten ist dieses Casino wirklich gut.
I see, it must be very confusing. Let's hope that the casino will work on communication with players.
Hey,
Has anyone even gotten money back into their bank accounts? Last night I experienced an attempt to withdraw €2685 from my bank account, which is exactly the amount I am trying to pay out..
So you tried to withdraw 2685 from the casino, but someone attempted to get the exact amount away from your bank account? 😲
exact..
Could you identify who set the transfer request? The bank should do that.
no, I can't.. the bank managed to stop the transaction. but they could inform me that it was not the same as the one I paid for. but then it's just weird that it's the exact same amount that I tried to pay out
Well, that is undoubtedly weird. I just try to figure out what to do with this situation... Asking the casino sounds pointless, do you agree?
I totally agree! I've tried that too, they just tell me that they could never come up with it.. I just wanted to know if the money will arrive in my account or not, because they have accepted my payment, I'm just afraid the same thing will happen again, or it will never enter my account
Anyway, I checked your complaint, and I'm sure Kristina could use a further explanation. Feel free to copy there your forum posts there. Can you do that pleas? Always check the complaint regularly to make sure it's your turn.
Far better chance to secure the withdrawal situation through the complaint, I'd say.
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I myself would have to recommend games, Sunrise 3 and Sugarpop 2. These would have to be by far the best games in which I enjoy playing very much.
Altogether though i must admit this platform with enormous game variety and great wagering turnaround and payouts. Combined with amazing graphics and exceptional customer service and fast and hassle free deposits and withdrawal Neospin casino can't go wrong.
Keep up the exceptional work and creativity with these platforms.
Sounds more like a well-written user review to me 🙂.
Speaking about which, the user rating seems mixed. Well, we all have our tastes, I'd say.
Hello there Fellows
Im facing some issues with my withdrawals from Neospin. Im trying to withdrawal my money from there since monday but every time they are coming up with excuses. I'm a verifed user there and have done the additional verification as well but still my withdrawal got rejected because of technical issues. Is there anyone facing the same problems? If yes please let me know have you got your money ?
Thank you
Hello, sorry to hear that!
Have you browsed user reviews lately? Ah, already submitted one, ok.
As far as I can tell is a good source of information but not particularly in this case. Additionally, open complaints might also provide handy clues. 🤔
If those technical issues come from the casino's 3rd party payment providers, I would try a different payment option if I were you.
Is there any to try out?
Hey Radka
my withdrawals got approved yesterday and I have received 2 of them but not the 3rd one. All 3 of them got approved on the same time but have only got 2 of them in my account. Is this normal or should I contact the casino again?
Hey Alikar1mi!
This is definitely good progress, and I thank you for sharing. As goes for the third withdrawal, asking the casino is always a wise choice, but in this case, I can imagine you'll get a very similar explanation to the one you got previously.
Still, I would try that, one never knows and it costs you nothing, correct?
Hello all
hoping you can help
I opened an account with neospin 3-4 days ago deposited about 3-4k AUD
I won a jackpot of 30k AUD
now I got $22,500aud pending for withdrawl 3 x $7,500aud as that’s max withdrawl amount per transaction via bank transfer and it’s been 3 days and still pending they keep telling me it’s on the list to be approved etc
online says it takes max 48 hours
im worried i will never get my withdrawl
can anyone help ?
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